Question about Acer AL1916W 19" LCD Monitor

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Monitor does not retain picture

When the computer and monitor is turned on, the monitor shows the screen picture presented by the computer for a few seconds, then the screen goes blank. If I turn the monitor off and on again, the same thing happens. I have also hooked the monitor to other computers without any change in the problem. The green"on" light does remain on.

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Re: Monitor does not retain picture


Based upon so many people that have the same problem, it probably is a defect... I may call the manufacturer, chances are they are aware of the problem and are willing to replace it or tell you what to do.

I found the contact info here;;jsessionid=4EA0E8447B0D219E50E60867ADA1D9E5.public_a_14b?sp=page74&UserCtxParam=0&GroupCtxParam=0&dctx1=25&CountryISOCtxParam=US&LanguageISOCtxParam=en&ctx3=-1&ctx4=United+States&crc=790373818

Acer America (USA only)
Acer America Corporation
333 West San Carlos Street
Suite 1500
San Jose, CA 95110
(408) 533-7700 – Phone
(408) 533-4555 - Fax
(408) 533-4574 - Sales Fax

I also found this part for monitor repair;



Posted on Jan 11, 2008

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Many people have problems determining if their monitor is bad or their video card is bad. One good way to test this is by swapping out your monitor with a friend, co-worker, or family member with a known good monitor. You can do this with either your computer tower or your monitor. Follow the two steps below:
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Hi sir iam surendra, present im using benq lcd moniter & since few days im facng display prblem, when i turn on my system, some lines are comming & causing visual iam nt able to see my...


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