Question about Brother MFC 7420 All-In-One Laser Printer

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Can't recieve a fax

I am getting a call in but the fax will not pick up, when I try to change the manual pickup to fax only it says dr in use

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Re: can't recieve a fax - Brother MFC 7420 All-In-One Laser Printer Printers & Copiers

I have the same problem

Posted on Jan 22, 2008

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I have a (time Warner) package deal that consist of cable vision internet telephone & voicemail. I am trying to get the fax machine to work along with these items. My voice mail picks up on the 5th...

Here's the link to download the Lexmark X4270 User's Guide: If you prefer to have the printer pick up faxes automatically, I suggest you configure the printer to pickup after the 2nd or 3rd ring before your voicemail picks it up. On the User's Guide, go to Faxing, Receiving a Fax for the instructions. For more info about the printer, go through the User's Guide. Hope this helps.

Jul 12, 2010 | Lexmark X4270 All-In-One InkJet Printer

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Can't set mode to receive fax, read through manuel says DR mode in use. fax does'nt pickup when a fax or call comes in stuck in manual.

DR MODE is in use means that your machine is setup with the distinctive ring feature, to turn it off follow the directions below.

Turning off the Distinctive Ring
1 Press Menu/Set, 2, 0, 2.
2 Press ▲ or ▼ to select Off.
Press Menu/Set.
3 Press Stop/Exit.

Then you will be able to change the receive mode.

Apr 16, 2010 | Brother MFC 210C All-In-One InkJet Printer

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Fax is stuck on manual mode. how can I change. When I try to change modes, is says that DR mode in in use.

I had this problem too, I just fixed it! DR = DISTINCTIVE RING, this means you have it turned on. To turn it off go to menu, fax, miscellaneous, distinctive and select OFF. Now go to back to initial setup and select your mode!

Mar 03, 2010 | Brother MFC-440CN InkJet Printer

1 Answer

Not picking up calls, not sure if my son has pressed something or there is a fault with the machine.

Look at the display. On the right there is a 3-character mode indicator. It can be:
MAN - manual pickup
FAX - automatic pickup, only fax will try to "speak" to the other side
F/T - automatic pickup, device will signal if there's no fax signal on the other side, only someone trying to speak
TAD - Telephone Answering Device
Press the "MODE" button several times and see how the display cycles through these options; just press it repeatedly until the one you want to use appears.
If however the device is set to something else than MAN and still doesn't pick up calls, then it indeed might be faulty.

Oct 28, 2009 | Brother FAX 930 All-In-One Thermal Printer

1 Answer

Printer says DR mode in use what does this mean

DR Mode means distintive ring. This is if you are using two or more phone numbers on one line. For example, you could have your voice mail number and your fax number on the same line, but when a call comes in to your voice mail the fax will recognize the ring pattern and won't pick up the call. If it is truly a Fax, then your fax will pick up the call by recognizing the ring pattern.

Oct 07, 2009 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Faxing from scanner rather than feeder.. help.

ideadly the scanner needs to scan to get the image to send out in fax form. The feelder paper feeder that is for recieving fax

Jul 31, 2009 | HP OfficeJet 6110 All-In-One InkJet...

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If I pickup another phone and it is a fax, what code do I press for the fax to receive it.?

During the call, press START FAX Black or START FAX Color (whichever you prefer). When prompted, choose Fax Recieve on the the printer. It should then start to recieve the fax.

Mar 19, 2009 | HP J3680 Officejet All In One Printer

1 Answer

I have one line with three numbers attached to it... one of them is a fax. I have set up distinctive ring, but the fax machine won't pick up on it's specific ring. I have tried them all. I can manually...

Hello Tiffany,

As far as I'm concerned, HP does not make Fax machines that work off of distinctive ring systems. They only work off of the number of rings before automatic pickup.

My recommendation is that you set the fax number to a dedicated line.

If you need more assistance for automatic pickup, I can guide you through setup, if you can give me the model of your fax machine.

Feb 27, 2009 | HP Photosmart C7280 Laser Printer

2 Answers

The fax picks up every call

Most fax machines are set-up to pick up all calls. There isn't a way to know you are receiving a voice call until the fax picks up and doesn't hear the tracer signal that kills our human ears.

You could change the number of rings it takes the fax machine to pickup the call. If you set it to the max, you would have plenty of time to pick-up. this option is normally part of the settings on the machine itself.

The only other options are to unplug the fax when you aren't expecting to receive a message, or get a dedicated fax line. It depends on how much you use the fax.

Hope this helps! Please don't forget to rate the answer!

Jan 02, 2009 | Lexmark X7170 All-In-One InkJet Printer

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