Question about Seagate USB 2.0 External Enclosure + 400GB ST3400832A UATA 8MB 7200RPM HDD (NEWITEM31875736) Drive Case

10 Answers

Lightly Dropped Seagate 100GB External Hard Drive

The other day I lightly dropped my Seagate while in use. Now it doesn't mount on my laptop. The reason I use the term lightly dropped is because the drop was about 12 inches from the floor. You can't even tell I dropped it by looking at it because there are no scratches or dents. It is now making a clicking noise every time I try to use it. I have almost 100GB of stuff on it and loosing the data is not an option. How do I fix it or at least get the data off of it on a tight budget?

Posted by on

  • 2 more comments 
  • Shakelton Jan 04, 2008

    I have the exact problem. Seagate external 100GB drive fell off bed 1.5 feet while in use on a soft carpeted floor. Not even a scratch and its only been plugged in twice. It does not mount and there is no noise associated with it. Power works but its not recognized on my laptop. Seagate offered to recover data for $700 - $2700. Yikes!!!
    Maybe if I lived in Silicon Valley but I don't. This feels like a stick up and I could not be more unhappy with a product. Seagate went to great lengths to make a drive appear rugged but it is as fragile as glass.
    Need Help badly.

  • BooKooGuru Mar 16, 2008

    Slightly dropped on carpet, now won't load up on my PC. Seagate online analizer said " sector problem" What can I do to retrieve my date. Please help, I'm desperate, but broke!! BooKooGuru

  • Anonymous Mar 09, 2009

    1 tb hard drive FELL OVER not a drop ..it jus fell from standing onto its side now its ****...thanks Seagate

  • clairiej Apr 17, 2010

    dropped my seagate 1 tlb hard drive yesterday, about 30cm off the ground onto wooden floor. Obviously isnt working now. Still powers up, but makes that dreaded clicking noises and doesnt show up on my pc anymore. Is there any hope or is the only thing i can do send it to those money hungry data recovery places?



    Any help would be awesome... ive got over 750 gb of photographic work on there...



    claire

×

Ad

10 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Try downloading "R Studio", this program is sometimes capable of reading damaged hard drives and recovering data, very time consuming but if ur data was valuable as mine was it was worth the time

Posted on Dec 01, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Unfortunately, this probably means the read/write heads were jarred and can no longer function properly. That's usually fixable, but it's a very expensive fix because the parts are inside the hard drive and the data surfaces are very delicate... Most people are better off simply replacing the hard drive unless the data is absolutely vital.

Posted on Apr 22, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I dropped my seagate 1tb a light drop but not every few seconds it makes a noise like it is trying to start but won't..... I have about 600 gb on it and I am at wits end I only have about half backed on another drive

Posted on Apr 21, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 95 Answers

Try to remove internal drive from enclosure and connect directly to a computer.If it still makes any of these sounds then most likely it's too late and heads are bad now. If you need to recover files you will need to send the drive into data recovery lab and it won't be cheap. There's no way you can do it at home I'm afraid.

Posted on Oct 27, 2010

Wow seagate sucks! their warranty "doesn't cover accidents or 'abuse'" so i can't return my 750GB external hard drive which fell about one and a half feet onto carpet. it now makes a short bleep noise every couple of seconds for a short bit when i plug it in

Posted on Sep 06, 2008

I have a 750GB seagate external hard drive and mine fell about 2 feet onto carpet and now makes this awful noise, its really loud. im going to send it back to them see if they will do anything, it looks fine, the light comes on and there are no scratches or dents. i had only used about 30 gig on it as well :(

Posted on Aug 30, 2008

I also have the same problem and they said it's going to cost 300 euros + to fix it... And i can't afford that. Seagate external 200 GB fell off while in use on the floor.

Posted on Jun 19, 2008

I also have the same problem. Seagate external 100GB drive fell off end table while in use on a soft carpeted floor. There is no external damage. It powers up, clicks for a few times and does not mount to laptop or other computer.

Posted on Feb 09, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I cant find power source connection to my seagate external hard drive . help please,,,, bandiengineering@msn.com

Posted on Jan 28, 2008

I have a 250gb Seagate had Seagate on carpet floor and knocked it over while in use makes a clicking sound and doesn't even register on my computer.

Posted on Apr 12, 2008

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

AldRezaine
  • 995 Answers

SOURCE: dropped my Seagate while

You really need to take your drive to a service center. You cannot do the repair procedure on your own if you are not a qualified to do the work. I suggest this option so that there will be no more further complications will be generated with your drive.

Posted on Dec 19, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How can I retrieve data on a dropped/malfunctioned seagate portable expansion drive?


Not a DIY task. You need a professional with data recovery skills. There are few good ones around.

Jul 07, 2014 | Seagate Expansion 1.5 TB USB 2.0 Portable...

2 Answers

Seagate 2 tb external hard drive beeps and clicks


Hard drives are easily damaged when dropped. The clicking noise is known as "The click of death".
This hard drive cannot be fixed. You need a new one.
If you need to recover data from this hard drive, then there are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

Aug 23, 2012 | Computers & Internet

1 Answer

Computer does not detect hard drive


The hard drive could just be knocked loose, try removing the hard drive and putting it back in. its possible your hard drive is damaged.

Mar 18, 2010 | Seagate MOMENTUS 5400.2 - HARD DRIVE -...

1 Answer

Dropped my Seagate while


You really need to take your drive to a service center. You cannot do the repair procedure on your own if you are not a qualified to do the work. I suggest this option so that there will be no more further complications will be generated with your drive.

Dec 19, 2009 | Seagate USB 2.0 External Enclosure + 400GB...

2 Answers

The compaq presario v3000 replace hard drive


Hi,

Yes of course you can install the Seagate Mementus 160GB, the laptop will take a dive with a 320GB capacity.



Regards.

Dec 02, 2009 | Compaq Presario Notebook

1 Answer

Seagate Freeagent Dropped


Unfortunately what you are describing is a damaged platter inside the hard drive. You may be able to get a technician to recover some data but generally this means the drive is gone forever.

Sep 07, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Lightly Dropped Seagate 100GB External Hard Drive


Your not going to like this, but remember you did ask..
The only way to recover your data is to use a data recovery centre.
You can try this place if you are in the USA
This is not an endorsement of that particular company, but an idea of what you will be dealing with.

For the record, there is no such thing as a light drop when it comes to hdd's. The drive will have recorded the damage as a G-Force that can be read off the controller board at the factory and will not be covered under any warranty either.

Sorry for the bad news.

Apr 30, 2008 | Iomega HDD External Desktop (32660) 80 GB...

1 Answer

Slightly dropped seagate external hard drive, recover data??


please use stellar phoneix software

that will do your job surely

Mar 16, 2008 | Seagate 160GB 3.5" External USB Drive 160...

Not finding what you are looking for?

Open Questions:

Computers & Internet Logo

6,930 people viewed this question

Ask a Question

Usually answered in minutes!

Top Seagate Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers

pankaj rautela
pankaj rautela

Level 3 Expert

1252 Answers

Are you a Seagate Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...