Question about Dell Inspiron 8500 Notebook

2 Answers

Startup screen freezes

At first i couldn't get past the dell starup screen, but using boot menu i overcomed this problem. Now it starts up and takes me onto another screen asking if i want to start windows normally, with command prompt, etc. I choose last known configuration. It thank takes me to the windows XP loading screen and just freezes. I have left it for hours and when i came back the loading bar had not even appeared, let alone move across the screen. Any solutions would be helpful. Thanks alot Adam Czajka. Please feel free to email me at chykx@hotmail.com

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  • Chykx Dec 07, 2007

    i dont have the system restore disc because i've had this pc for about 6 years, is there anyway or restoring system files by pressing a button at the dell load up screen (as soon as u turn on the pc) any solutions would be a great help, chykx@hotmail.com

  • Chykx Dec 08, 2007

    I dont have any discs

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2 Answers

Try reinstall your windows xp disc to overwrite the corrupt file,

Posted on Dec 07, 2007

  • Anonymous Dec 09, 2007

    unfortunately thats the only way to fix the problem using system restor dics or Buy a new OS to install a fresh one

  • Anonymous Dec 12, 2007

    One of the first things you should reach for when troubleshooting a Windows XP boot problem is a Windows startup disk. This floppy disk can come in handy if the problem is being caused when either the startup record for the active partition or the files that the operating system uses to start Windows have become corrupted.

    To create a Windows startup disk, insert a floppy disk into the drive of a similarly configured, working Windows XP system, launch My Computer, right-click the floppy disk icon, and select the Format command from the context menu. When you see the Format dialog box, leave all the default settings as they are and click the Start button. Once the format operation is complete, close the Format dialog box to return to My Computer, double-click the drive C icon to access the root directory, and copy the following three files to the floppy disk:


    • Boot.ini
    • NTLDR
    • Ntdetect.com

    After you create the Windows startup disk, insert it into the floppy drive on the afflicted system and press [Ctrl][Alt][Delete] to reboot the computer. When you boot from the Windows startup disk, the computer will bypass the active partition and boot files on the hard disk and attempt to start Windows XP normally.

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Using the system restore disk, boot the laptop and choose repair, run chkdisk /r this repairs the system files, if this does not fix the problem, using the same system disk do a restore.
BPCS

Posted on Dec 06, 2007

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