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apparently this phone has some issues and it may be time (after 7 times) to try another phone. I don;t think there is anything you can do to change the fact that it's a POS But if you absolutely need to do something, I would have a tech re-flash the phone with the current software. Just out of curiousity, How much space is left on the phone after you finished putting music on it? It may not have enough free memory to run the phone. If you have filled it up try deleting some contents and see if it gets better.
make sure that your BT - Bluetooth device is on,if it is on and you are still unable to rec/send then master reset the phone if that still does not work then you make need to take the phone into a service center and have it check.