Question about Dell Latitude C400 Notebook

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Big problem hi wounder if you can help me. we have just brought a new c400 and it worked for a while then a blu screen would come up and say unmountable boot what does this mean ad how do we solve it. we have tried putting in the disk and it works for a while then goes again.please help as it is new and we really like it.

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Re: big problem

You need to listen to your C400 as it boots for further hints as to wether your problem is hardware or software.

At power on a number of events occur,then if the POST (power on self test) completes you get a single beep. If you are getting more than one beep it is important to note how many.

This will aid in figuring out what hardware is involved.

After POST your system starts operating system input.

If you get to the point that it starts to load your OS then if you get a succesful load I would go back and figure out when did the problem start, (Have you loaded new software) if so you might have a restore point you can go back to.

( To access the System Retsore Wizard, click Start, and then click Help and Support. Click Performance and Maintenance, click Using System Restore to undo changes, and then click Run the System Restore Wizard.)

If you fail before the operating system loading screen then consider you might have loose memory chips (you did say it was a laptop and could have be jostled) Loose memory might affect the first 64 MB of Ram used for the load instructions.

If you get the blue screen after you OS loads you might want to reload your OS, but I would do Scan disk / Defrag First in that order. Scan disk will identify bad hard drive sectors and attempt repair. Defrag will consolidate your software. These two should be run monthly especially if you delete any files regularly. (email, web sites)

Posted on Dec 06, 2007

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