Question about Acer Aspire 3000 Notebook

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Drive can't read DVD

Hi, sir. I own an Acer Aspire 3000 that's barely 4 months old. Back then, opening DVDs and CDs wasn't a problem. Now, though, I could no loger read/open or write/burn DVDs. I could open and burn CDs, but not DVDs. When I insert a DVD into my laptop's drive, the computer just hangs for a while "trying" to read the disc, but in the end it's just as if there's nothing in the drive.

Please help me.

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Re: Drive can't read DVD

Jeff - If you have not changed your software configuration in any way since the last time you could successfully play a DVD, it could be that the drive has failed. You can test this most easily by taking these DVD's that won't play in your Acer now, and play them in another good computer, or a regular home DVD player. If they play in your other systems/players, you will see right away. And if the machine is that new, you might be able to get it easily fixed under your manfuacturer's warranty.

If you have made any kind of changes to your system software that could affect your dvd burner, that could cause it to not recognize them perhaps, as well. By changes I mean - installing some kind of alternative dvd playing software than what came with your machine, etc. If you did not make any software changes, it is likely a hardware problem.

Posted on Dec 06, 2007

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