Question about Hotpoint SY21 Style Line Gas Single Oven

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Hotpoint range door doesn't unlock after the clean cycle.

After cleaning the oven, the door can't be opened even though I slide the handle into the open position. The handle won't slide all the way.

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  • 288 Answers

It is possible that the lever has been bent somehow. If you can lift the top of the oven as if you were cleaning it. look at the lever mechanism, move it to the other position and push it back carefully, to bend it back. I have seen this happen a lot, people lean on the oven, the lever is in the open position and it is pushed a little bending it so when it is moved to close it doesn't go far enough to release it. I am assuming you have waited for the oven to cool down before you tried this first right?

Posted on Dec 06, 2007

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1 Answer

I was able to clear the locked door message, and get over working following steps above, but cannot get the lock mechanism to release, and therefore cannot close the door


Check out these steps at the following link... http://www.geappliances.com/search/fast/infobase/10004586.htm

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.

Range - "LOC DOOR" flashes in the display

If "LOC DOOR" is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.

Nov 24, 2010 | GE Profile JTP18 Electric Single Oven

1 Answer

How do i unlock after self cleaning my kenmore elite electric slide in 30"


Hello,Give it time for the oven to cool if it has just completed the clean cycle. The door is not to unlock if the oven is still too hot. If the oven is cool and the door will not unlock,program and start another clean cycle and after about two minutes press cancel/clear/stop and wait for another minutes to see if the door will unlock.If the door doesn't unlock i recommend calling a service technician to diagnose and repair your range.
Thanks



May 29, 2010 | Kenmore Ovens

1 Answer

The lock will not release after cleaning


This is GE's trouble shooting advise:

Range - Oven Door Won't Unlock After Self Clean

The Oven Door has been Locked Accidentally:

  • If no food or utensils are in oven, put it into a short self-clean cycle (1-2 hours).


  • If there is food in the oven, let the oven cool to room temperature and try to unlatch the door.


  • With electronic ranges there is a small chance that turning the circuit breaker off for a few minutes and turning it back on can release the door. latch to the "off"


  • Note: Do not force the latch at anytime!

Door Will Not Unlock After Cleaning:

On models with mechanical latches:
  • Once the oven is cool after a self-clean cycle (approximately 30-90 minutes), slide the latch over to the left.(Some older models have a latch release button that must be pushed in while sliding the latch over.)
Note: Some models with oven Set and Temperature knobs must have those knobs set in the Clean position before the latch can be moved to the left. If your door won't unlock, try turning those knobs back to Clean, then slide the latch over.

If the above suggestions do not work try the following to unlock your door:
  1. Disconnect power to range for 30 seconds.
  2. Reconnect power and see if door will unlatch.
  3. If door does not unlatch, and you do have food in the oven, wait for oven to cool completely and try again. If it still will not open you will need service.
  4. If door does not unlatch, and you do not have food in the oven, set the oven up to clean for 1-2 hours.
  5. Wait approximately 30 minutes and try to unlock the door.
  6. If the door unlocks, the control has reset itself and there should not be any other problems.
  7. If the door will not unlock or if you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.
Note: Under no circumstances should you ever force the door or latch open.

May 17, 2010 | GE SCA2001FSS Advantium Electric Single...

1 Answer

Can I clean a TruTemp oven with soap and water without ruining it?


Hi,

Yes you could clean it.

Check few details :-

t the bottom of this post you will find the web address for your ranges manual and the self clean system is in side this manual.

How to self clean

If your model has a door latch, never force the latch handle. Forcing the handle will damage the door lock mechanism.
The oven door must be closed and all controls set correctly for the cycle to work properly.
Before a Clean Cycle
For the first self-clean cycle, we recommend
venting your kitchen with an open window
or using a ventilation fan or hood.
Remove any broiler pan, broiler grid, all
cookware, probe and any aluminum foil
from the oven—they cannot withstand the
high cleaning temperatures.
NOTE:
If your oven is equipped with nickel oven
shelves, remove them before you begin
the self-clean cycle.

If your oven is equipped with gray
porcelain-coated oven shelves, they may
be left in the oven during the self-clean
cycle.
Soil on the front frame of the range and
outside the gasket on the door will need to
be cleaned by hand. Clean these areas with
hot water, soap-filled scouring pads or
cleansers such as Soft Scrub®. Rinse well
with clean water and dry.
Do not clean the gasket. The fiberglass
material of the oven door gasket cannot
withstand abrasion. It is essential for the
gasket to remain intact. If you notice it
becoming worn or frayed, replace it.
Wipe up any heavy spillovers on the oven
bottom.
Make sure the oven light bulb cover is in
place and the oven light is off.
IMPORTANT: The health of some birds
is extremely sensitive to the fumes given
off during the self-cleaning cycle of any
range. Move birds to another well ventilated
room.

NOTE: Use caution when opening the upper
oven after the self-clean cycle has ended.
The oven may still be hot.


How to Set the Upper Oven for Cleaning
On models with Gas/Control Lockout,
touch and hold the Gas/Control Lockout
pad for 3 seconds to turn it off.
NOTE: The surface burners must be turned
off prior to the self-clean start time.
If your model has a latch, latch the door.
Touch the Self Clean pad.
Using the number pads, enter the
desired clean time, if a time other than
4 hours is needed.
Clean cycle time is normally 4 hours. You can
change the clean time to any time between
3 hours and 5 hours, depending on how dirty
your oven is.
Touch the Start pad.
On models without a door latch, the door
locks automatically. The display will show
the clean time remaining. It will not be
possible to open the oven door until the
temperature drops below the lock
temperature and the LOCKED DOOR
light goes off.
The oven shuts off automatically when the
clean cycle is complete.
When the LOCKED DOOR light is off,
slide the latch handle to the left as far
as it will go and open the door. If your
range does not have a latch, the door
will unlock automatically.
The words LOCK DOOR will flash and
the oven control will signal if you set
the clean cycle and forget to close the
oven door or forget to latch the door
on models with a latch.
To stop a clean cycle, touch the Clear/Off
pad. When the LOCKED DOOR light goes
off, indicating the oven has cooled below
the locking temperature, unlatch the door
(on models with a latch) and open the door
The oven door must be closed and all controls set correctly for the cycle to work properly.

How to Delay the Start of Cleaning
Make sure the clock shows the correct time
of day.
On models with Gas/Control Lockout,
touch and hold the Gas/Control Lockout
pad for 3 seconds to turn it off.
NOTE: The surface burners must be turned
off prior to the self-clean start time.
If your model has a latch, latch
the door.
Touch the Self Clean pad.
Using the number pads, enter the
desired clean time.
Touch the Delay Start pad. The earliest
start time you can set will appear in the
display.
Using the number pads, enter the time
of day you want the clean cycle
to start.
Touch the Start pad.
On models without a door latch, the door
locks automatically. The display will show the
start time. It will not be possible to open the
oven door until the temperature drops below
the lock temperature and the LOCKED DOOR
light goes off.
The oven shuts off automatically when the
clean cycle is complete.
When the LOCKED DOOR light is off,
slide the latch handle to the left as far
as it will go and open the door. If your
range does not have a latch, the door
will unlock automatically.
The words LOCK DOOR will flash and the
oven control will signal if you set the clean
cycle and forget to close the oven door or
forget to latch the door on models with
a latch.
To stop a clean cycle, touch the Clear/Off
pad
. When the LOCKED DOOR light goes
off, indicating the oven has cooled below
the locking temperature, unlatch the door
(on models with a latch) and open the door.


After a Clean Cycle
You may notice some white ash in the oven.
Wipe it up with a damp cloth after the
oven cools.
If white spots remain, remove them with a
soap-filled scouring pad and rinse thoroughly
with a vinegar and water mixture.
These deposits are usually a salt residue
that cannot be removed by the clean cycle.
If the oven is not clean after one clean cycle,
repeat the cycle.
You cannot set the oven for cooking until
the oven is cool enough for the door to
unlock.
While the oven is self-cleaning, you can
touch the Clock pad to display the time
of day. To return to the clean countdown,
touch the Cooking Time pad.
If the shelves become hard to slide, apply a
small amount of vegetable oil or cooking oil
to a paper towel and wipe the edges of the
oven shelves with the paper towel.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Sep 05, 2009 | GE Profile JTP18 Electric Single Oven

1 Answer

LED says "Locked" can't turn on stove. How do you unlock it?


The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

May 16, 2009 | GE Profile JTP18 Electric Single Oven

1 Answer

Self-cleaning oven door won't open


The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

May 15, 2009 | Ovens

1 Answer

Kenmore oven locked


Hello dktshopping,
I know you probable don't want to hear this but in you circumstance, I think you would be better off to contact a repair professional. Those oven door locks are meant to keep the door from opening during the oven's self-cleaning cycle. They are both mechanically and temperature controlled so that the door can not be opened when the oven is 950 degrees. It sounds to me as though something is not releasing to allowing the locking mechanisim to disengage from the door even though the lever is in the unlock position. The unit will probably have to be taken apaprt to remedy the problem. Good luck.

Nov 29, 2008 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

Self-cleaning gas oven


Door lock motor has probably failed.....Self clean on many
ovens can be a self destruct mode. Door latch motors, sensor
probes and even the electronic controls can be destroyed by
this operation. On many freestanding stoves the lock motor is located in the right rear (looking from the front) with a long rod connected to the lock. remove the motor and unhook the rod from the motor cam. Sometimes bending a coat hangar into a hook and sliding from the right side into the lock you can unlock the door.

Jun 02, 2008 | Frigidaire Ovens

1 Answer

Whirlpool RF367LXS Ceramic Glass Range not working


Almost every time I run the SELF CLEAN cycle on my Whirlpool Self Cleaning range, it fails to function after completing the self clean cycle, even though it completes the cycle of cleaning and unlocks the door. What I do to solve the problem, I power off the BREAKER for the range at the main electrical panel in the house and wait 30 seconds, then power on....and the whole system works just fine until the next time I clean it. This has been a problem from the beginning. My theory is that the electronics get heated up and, like a computer, the system stalls out and needs a complete hard reboot. Good luck!

Feb 02, 2008 | Ovens

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