Question about HP Compaq Business Notebook NX9010

2 Answers

Startup problem I have a three years old pentium 4 nx9010 that has developed a startup problem. When the machine is turned on (mains power) it very soon begins to emit a rapid and continuos beeping. The only way to stop it is to press the escape key. It will then begin the boot up process. When it asks for a logon password the ctrl alt del message appears and flashes rapidly. Again the escape key stops the flashing and after entering the correct password it appears to open windows xp pro as normal. However the problem does not stop there. When I click on start and go to all programs it has a mind of its own and will open automatically the first program that the cursor passes over. My question: - is this a hardware or software problem, how do I fix it short of buying a new laptop?

Posted by on

2 Answers

Re: startup problem

I had a beeping problem like this, turns out a key on the keyboard was defective and was continuously depressed, as you could imagine that would cause this seemingly erratic behaviour.

Posted on Jan 30, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 69 Answers
Re: startup problem


My name is Vikram Kumar Thumu, from India-Hyderabad. I have seen your message on the issue related to startup issues on your Laptop.. I would like to provide my suggestions on the issue. I hope that this should work for you and will resolve the issue.

Well, let me tell you. This issue could happen due to following below possibilities...

1. due to Bad RAM.
2. due to BAD Hard -Disk
3. Due to Operating System ( Windows XP Professional) corruption...

To isolate and to resolve the issue, please try below solution.

firstly, we need to test the Hard-drive Functionality.... below steps will hep you to test the Hard-Drive..

Steps are :

1. Turn off your laptop. wait for 3-4 minutes...
2. try to restart the Laptop, immediately press and hold F10 key.., this will get you into BIOS utility screen...
3. In the screen you can see Main, Security, Advanced... so on options. Now try to locate to option that says " Diagonistics or Tools ". and then select it.. and then select the option " Hard-drive self test( quick test).

Note**, Mouse will not working in BIOS screen, hence use up and down arrow keys to select the options...

The purpose of this solution is to test the Hard-drive functionality,....

Once if you select the Hard-drive self test option, it under goes the test... and reports a message at end of test...

Make a note of message. and let me know... .Each message would have different issues. Hence, make sure that you make a note of error message and let me know the complete message...


Anyway, let me tell you few error... if it says like .." 1-07 failed Or 2-07 failed". This confirms that Hardware is bad. And hence replacingg the Hardware will resolve the issue for you...

If you receive any other message that says like test if ok... then it confirms that Hardware is fine. and need to perform the next solution...

Solution 2:

Second possible issue could with RAM. Hence, I recommend you to test the RAM. Please manually remove the RAM cards from Laptop( for this process please refer to user guide for instructions on RESEAT OF RAM).

Once if you remove the RAM cards from Slot of Laptop. then check for damages on cards and also in slot. If you find damage on cards then replace the new RAM cards.

else if you find the damage on slot, laptop needs to be serviced. Then contact service center.

However, at this moment, there are few situations that only ram card will be gone bad. Few Laptops, come with 2 RAM cards. Hence, to isolate this factor try to swap the cards and check the issue by restarting the Laptop.

Else check the issue by put ting only one ram card and restart the laptop.

This should generally isolate the issue.

But******* be careful, that you need to remove the battery and also remove POWER cable that is connected to Laptop before you try this solution...

if every thing is fine, then only possiblity left is Operatingg system.

Then please go ahead and reinstall the operatingg system... this will resolve thee issue.

As per my experience, I guess on Operating system issue... Anyway please try all the solutions that I recommend you.

Let me tell you about me much more. I do work for HP. If you would like to go for a new Laptop. then please let me know... so that I can help you with information on best Laptop for you and also will help you with purchase directly from HP.

If you would like to get it from directly from HP, then please do let me know below information..

First Name :
Last Name :
E-mail address :
Preferable time to call you:
( you will receive a call from HP directly)..
Time Zone:
Telephone number /Alternate number( along with area code).

Please e-mail above information at

This should resolve the issue for you.

If you need any further assistance on the issue, you can mail me at . I'll be glad to help you.


Posted on Dec 06, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Turns off as soon as the power outlet swtich is turned off

If thelaptop battery is more than 3 - 4 years old then the battery could be worn out.Rechargeable batteries have a finite number of charge and discharge cycles andwill lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up at all. OR Thebattery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time or when the mains power is removed. If the battery drops to anunacceptable charge level then the battery needs to be replaced.

Jul 15, 2011 | Lenovo ThinkPad SL500 Notebook

1 Answer

My laptop hp nx9010 can not start but the green light for power turns on and the fan is running, what can be the problem?.

*Take out the battery,
*Remove main supply,
*Hold power button down for 30 secs,
*Put only power supply in, do not put battery in
*Turn laptop on
*Put the battery in.

Mar 27, 2011 | PC Laptops

1 Answer

Nx9010 notebook coming up with disk read error dont have recovery disc this is my granson's computer

it`s very possible to be a hard drive error, the main thing what you can do is to try to install the operating system over the old one if that goes ok it means that you had a premature shutdown and the files where corrupted if the problem persist it`s a hardware problem.. solution is to buy another harddrive

Mar 13, 2010 | HP Compaq nx9010

1 Answer

Compaq nx9010 startup buttom doesn't work

1>>Shut down the computer and restart the computer and while restarting computer keep tapping on F10.
You by this go to BIOS screen , press F9 here and then F10 to save the defaults and to exit out of BIOS
2>>In the Control Panel click on Power Options and here click on Choose what the power button does and set the option accordingly

Jan 25, 2010 | HP Compaq nx9010

1 Answer

PC suddenly lost power will not restart

Power drain would be a better solution in this case.
1.first shut down the comp
2.unplug the charger
3. remove the battery
and after press and hold the power button for 60 seconds without any charger and the battery.After the 60 seconds replug the battery and the charger and turn the computer

Dec 05, 2009 | HP Compaq nx9010

3 Answers

Battery problem with nx9010

well battary does have some life and now u r telling that u r using after 2 years... i ll suggest you to buy a new one rather go for maintenace.

Oct 23, 2009 | HP Compaq nx9010

1 Answer

Remove floppy drive compaq nx9010

You can try the link below. It should have a breakdown diagram. If I may ask why, I'm a computer tech, and I've only used my floppy drive two times in the last three year, and that was to make a bios flah for a couple of ancient machines. Your laptop is relatively new.

Jun 24, 2008 | HP Compaq Business Notebook NX9010

1 Answer

HP NX9010 automatically shutdown

Definitely a software problem, somewhere along the installation process, the data on the CD is being read wrong. Try a different installation disk, and see if this fixes the problem. If not, then it could be that there is either a problem with the CD drive, or the IDE controller for the Hard Drive.

Feb 25, 2008 | HP Compaq Business Notebook NX9010

Not finding what you are looking for?
HP Compaq Business Notebook NX9010 Logo

310 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Laptops Experts


Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a HP PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides