Tech Support

Home | Dell | 942 All-In-One InkJet Printer | Dell 942 all in one pri...

Problem for Dell 942 All-In-One InkJet Printer

Dell 942 all in one printet wont communicate to dell dimension pc

By mmzbaseball on Aug 30, 2009

" "

The printer worked fine in the past for 2 yrs, then this last time the ink ran out, installed new cartridges then the printer wouldnt work. I have uninstalled and reinstalled the software. I have changed the usb cable.
i have installed the software on another dell dimension pc and the printer works fine. Is print driver issue in the original PC >????

Ads by Google

Solution #1

posted on Sep 05, 2009

tinask

Rank: Master
Rating: 69%, 14 votes

Here is some great PRINTER solution by Some FIXYA EXPERT.
Get any kinds of PRINTER solution from bellow.

» Lexmark Printer Solution

» Epson Printer Solution

» Brother Printer Solution

» Dell Printer Solution

» Canon Printer Solution

» HP Printer Solution

» Kodak Printer Solution

21

Was this helpful?

Yes

Solution #2

posted on Oct 01, 2009

john_yap

Rank: Guru

Dell Staff
Rating: 96%, 57 votes

You've tried to uninstall and reinstall the printer driver of your printer. But still no luck. The printer still won't print. Or it would say printing but it won't finish printing.

You can try these steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver

good luck. :)

Was this helpful?

Yes

Questions and Unsolved Problems for Dell 942 All-In-One InkJet

Do you recommend Dell 942 All-In-One InkJet Printer?

Answer

Dell 942 All-In-One InkJet Printer

unable to set up home network to...

Answer

unable to set up home network to print to this printer from a wireless laptop

Dell 942 All-In-One InkJet Printer

dell printer problem

Answer

My dell 942 printer is printing white lines and/or blurred printing. Have cleaned the cartridges and... (More)

Dell 942 All-In-One InkJet Printer

My Dell AIO 942 Printer will not...

Answer

My Dell AIO 942 Printer will not accept new color print cartridge

Dell 942 All-In-One InkJet Printer

Have refilled Dell black cartridge...

Answer

Have refilled Dell black cartridge but the printer will not print with black this time. Any help... (More)

Dell 942 All-In-One InkJet Printer

how to get rid of dark smudges on...

Answer

how to get rid of dark smudges on copies , printer works fine?

Ads by Google

See more Dell 942 All-In-One InkJet Printer Problems

Answer this problem

Ask our Experts

Solve Your Problem Now!

Chat Live with an Expert

Chat Now

Top Printer Experts

Geekman

Rank:

Guru

Expert

Rating:

85%, 1895 votes

budmrtn

Rank:

Guru

Expert

Rating:

88%, 276 votes

benwabnick

Rank:

Guru

Expert

Rating:

88%, 844 votes

Find more Printer Experts

Top Printer Repairmen
in Van Nuys, CA

Laser Repair 911

(800) 836-9287

Celebrating 14 Years Of Outstanding Printer Repair...

Elite Printer Services...

(918) 583-5483

Elite printer Services, Inc. is a full service HP...

Get Listed!

Best Printers
Recommended by Owners

Canon PIXMA MP160 All-In-One

HP PSC 1410 All-In-One InkJet

HP Officejet 5610 All-In-One InkJet

Solve Your Problem Now!

Chat Live with an Expert

Chat Now

Solutions to Most Common 942 All-In-One InkJet Printer Problems See other Dell Printers See other Dell Products See other Printers All Brands Find Tips Holiday

Browse Experts Popular & New Find Products Find Cars Find Manuals Find Warranty Service Plans Repair Service Directory Reviews & Ratings Tags

About FixYa News and Media Contact Terms Privacy Policy

Blog Advertisers Partners Careers FAQ

Click to verify BBB accreditation and to see a BBB report.

FixYa does not evaluate or guarantee the accuracy of any information provided through its proposed solutions, posts, or Expert Assistance Sessions. By entering this site you declare you read and agreed to its Terms. You may NOT copy or distribute the content that appears on this site without written permission from FixYa Ltd.
© 2005-2009, FixYa, Ltd. or its affiliates