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Dell P1500 Laser Printer: USB Port is Broken--plastic center peg broken off

Greetings Wise Ones,
My Dell P1500 USB port is broken. Something hit the plug and snapped the little plastic peg in the center of the port.

How can I fix this by popping out the broken port and replacing it with a new one? Or, does it need to go to a repair shop? (I don't solder! And, I destroyed every model I tried to build as a kid with my spatial perception "challenges" and lack of digital dexterity, so if this is more complex than loosing/tightening screw, I am out of my league.)

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  • Anonymous Aug 07, 2008

    My wireless mouse was plugged into the usb port and my cats hit the back of my laptop cracking the plastic piece. The piece can no longer be used. What can I do? I dont know if there still is a piece stuck in there. Please advise if I need to buy a new port or if it is easier than I think.

  • hassanmunir8 Nov 09, 2008

    i have the same thing the center peg is broken on my dell printer and its one of the office big old ones i have no idea what to do i have no warrenty on it. there was another port the old big wire lookd like a scart lead but i do not have the same port on my desktop heeellllllllp.

  • ramy-ahmed Nov 29, 2009

    I had the same Problem in my HP deskJet 5150 <

    plz , HELP



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  • 24,742 Answers

If you mean the centre pin from the plug has broken off in the socket then use a tooth pick, dab a tiny bit of cyanoacrylate, (super glue) on one tip and push against the broken pin keeping steady for at least 20 seconds. Now, gently pull the pin out.
If the socket is broken, new board or repair shop.

Posted on May 19, 2017


6 Suggested Answers

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 324 Answers

SOURCE: USB port broken on old IBM Thinkpads

Thanks for providing the pictures. You don't know how much that kind of input helps!
In looking at the pictures you've sent, the only way to repair this is to replace the connector. It can be fixed, however you need to be aware that the cost to obtain a part as old as this plus the labor involved will probably be much more than the unit is worth.

One thing that you might want to try is to buy a USB hub and plug it into the working port. A USB hub is a kind of extention cord that will give you several USB ports.

If you need any additional information, please feel free to ask. If this information has assisted you in the resolution of you problem, please return here to give my assistance an appropriate final rating. If this information has answered your question and/or lead to a resolution, please rate it as "Fixya!".
Thanks you, and have a super day!

Posted on Nov 20, 2007

  • 103 Answers

SOURCE: Printer Not Responding

check the device manager for any errors

delete the printer from the device manager and reboot your pc with the printer plugged in

Posted on Jan 01, 2008

  • 589 Answers

SOURCE: windows xp with not recongise HP Laserjet 6p when plugged into a usb port

To my knowledge, the 6P isn't a USB printer, it's parallel port only. Are you using a USB / parallel port adapter? If so, I believe that's the root of your problems - the adapter.

Try hooking it directly to the parallel port (shut the PC and printer down before doing so).

Upon restart, Windows will detect it, and may or may not "know" the model, so you may have to choose it from the dropdown boxes.

If it works when directly connected, you will need to either locate drivers for the adapter (if any), or manually configure it under the printer port properties.

If you need more help, let me know. These are great little printers - once you get them to work!

Posted on Jan 08, 2008

  • 655 Answers

SOURCE: USB port problems with hp printer

There are few things to remember using USB.

  • If your System is in hybernation mode, don't remove any attached USB device, because it will damage your USB driver. This is one of the known problem from microsoft.
  • If you have to remove any USB device use 'Safely Remove Hardware'.

To remove currepted USB drivers its not enough to remove your printer drivers.
  1. You should un-install the 'Universal Serial Bus Controllers' from Device Manager.
  2. Then re-boot to clean registry.
  3. Install the 'Universal Serial Bus Controllers' using XP Setup CD.
  4. Then check the Mass storage, PDA etc, it should recognized by XP.
  5. Then install printer driver (don't attach printer to system untill setup finish or setup says to connect).

I think it will fix.
Please let me know your feed-back.


Posted on Apr 15, 2008

  • 2028 Answers

SOURCE: replace broken usb port on dell latitude laptop

You will have to take the machine apart somewhat, or at least to the point of being able to disconnect and remove the usb port. Here's a link to the D600 service manual download. It will guide you through the breakdown process.

Posted on Jul 27, 2008

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It is possible that the USB cable is the failure point although I would expect that the port got banged around during the move.

The quickest isolation test is to replace the USB cable.

If that still does not work, then a service call may be an option. One other thought, if your PC has multiple USB ports, try the cable in one of them.


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Here's some cheap ones online:

You may also be able to get one on eBay reasonable.

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