Question about Dell 942 All-In-One InkJet Printer

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Cannot install hardware dynamic link Library (DLL) initiallization routine filed

Trying to install printer again and this iss whst I get in the Found new hardware wizzard.

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Re: Cannot install hardware dynamic link Library (DLL)...


The issue you have posted does require some more information to isolate the issue and fix it, information like was the printer working fine earlier and was it installed on the same computer that you are installing it now, did you up-grade your systems operating system, what is the operating system that is installed on your computer and so on, however let me give you few steps that could fix the issue with the best of my expertise’s according to the error message that you have posted. I would appreciate if you could perform them to fix the issue.

  1. Disconnect the printer for the system tower.
  2. Click on start point to control panel and click on it.
  3. Click on Add/Remove software icon.
  4. Locate the printer All In software in the list of soft wares’ displayed and click on it and then click on remove.
Alternately you can also uninstall the printer using the Printer All in disk installation wizard.
  1. Close the Add/Remove window and in then locate the System icon in the control panel and click on it.
  2. Select the hardware option at the top
  3. Click on device manage.
  4. Locate other the option devices if present and check if there is a yellow ! mark. Right click on the other devices with the yellow ! mark and left click on uninstall.
  5. Close all the windows and then insert the Printer All in one disk in the Disk drive (CD/DVD ROM).
  6. Once the installation wizard is up click on install and follows the onscreen instructions.

Note: Please do not connect your printer to the system tower until the installation wizard prompts you to do so.

11. After the installation is finished restart the computer.

Should you require any further assistance regarding the printer or even require assistance for any other computer related issue in future please feel free to contact me I will be more than glad to assist you.


Malik Khan

Posted on Jan 31, 2008

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Microsoft Installer (MSI) error 1603 is simply a generic "A fatal error occurred during installation" -- see This is basically MSI telling you that something very bad has happened during the installation. In order to get more details, you can turn on MSI debug logging by following this MS Knowledge Base article (

The MSI error code 2753 is the code for "The File '<file name>' is not marked for installation.". This error can be triggered by many scenarios, but usually, it has to do with the actual installation script not properly checking for the existence/non-existence of an installation file and then not marking it for either installation/removal. I know this sounds confusing, and it is. If your curious about all the possible causes, just Google for "msi 2753 not marked for installation" and you'll see lots of results which you can peruse for your own enjoyment.

In order to identify what was causing these 2 errors, I enabled debugging for MSI via the aforementioned MS KB article


Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)

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The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.



1) Check to make sure that the 2 Windows services above are not running (or not installed).
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