Question about SanDisk Sansa e250 MP3 Player

4 Answers

Synchronize to continue your music subscription

My e250 keeps saying synchronize to continue your music subscription wat dose that mean and wat do i do

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  • duuuhhhh Dec 07, 2007

    I think I'm having a similar problem. I'm not a techie person so I have trouble following all those, what seem to me to be, confusing technical instructions. Here's my version of my problem, or perhaps it's just a simple question. I had a subscription to URGE and had downloaded a bunch of songs. Since URGE became Rhapsody, must I delete all the songs I had downloaded from URGE and REdownload them all from Rhapsody???? I have a e280 and also a e280R. That pink box comes on where the song should be and tells me that I have to resynchronize. I try to resynchronize but I can't seem to make it happen. The thing is, I WAS able to resync ONE time since URGE became Rhapsody. What gives? I HATE to think about having to go through all the music that I downloaded and have to do it again. Any solution? I mean, any EASY solution? Thanks so much

  • MetalLover Dec 24, 2007

    Ok i sorta have the same problem. i buaght a sansa e250 and i used Bearshare's free trial to download and transfer music onto it. it worked beautifuly untill the trial expired. then it wouldnt play any music and said that synchronize to continue message. is there a way to get my music back on there thats free(requirs no credit card)

    i tried ares but it doesnt work it never reads my library on the media converter.


  • hac23z Dec 31, 2007

    The message says "synchronize to continue your music subscription".

  • rikolej Feb 29, 2008

    I am unable to listen to any of the music i downloaded during a free trial. it says to reconnect to the pc and synchronize to listen. I have done that and I am still unable to listen to the music.

  • b_motion May 13, 2008

    I have had an e250 for around a month and am now getting a flashing message saying "synchronize to continue your music subscription"

    What is the story?

    The majority of music I have are taken from copied cd's via WMP.
    I also have MP3 files, some display this message while others dont.

    Pretty frustrating

  • tyreee Jul 30, 2008


  • Anonymous Nov 06, 2008

    Same problem.



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This solution was posted on the SanDisk community forum by the legendary neutron_bob -- When I got it to work for the Sansa Fuze, I wrote down the instructions so I could use them later, when I'd forgotten how-- Like today, actually! Hope it works for some of you as well!
Here's a link to the other forum if you need to take a look at it;

Thanks, Neutron Bob!!!

Your method works for Sansa Fuse as well!
To recap (for when I need to do this next year, and have forgotten how):

1) Switch Sansa Fuse to MTP Mode;
Settings > System Settings > USB Mode > MTP -- Leave the Sansa Fuze in MTP mode.

2) Plug the Sansa Fuze into the Computer, Confirm it is in MTP mode.
Start > My Computer -- Sansa Fuze appears under 'Other' , not with a drive letter.

3) Reset registry for Sansa Fuze
Start > Control Panel > System > Hardware > Device Manager > Portable Device
Select Sansa Fuze
Wait 30 seconds

4) Restart the Computer

5) Plug in Sansa Fuze

6) Start OverDrive Media Console

7) Download books from OverDrive Media Console to Sansa Fuze

Posted on Feb 02, 2012

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That's what format means-------Format means it clears all memory from the specified device. Sorry you didn't know earlier. Best of luck!

Posted on Apr 05, 2008

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First you must format the player using msc mode then after that retransfer the songs to the player. If you are receiving this message it means that the songs on the player have expired. This is normal if you download the songs off rhapsody, napster or any online music stores and if you have ripped songs iwht copy protect music on it if you ripped them using windows media player 10.

Posted on Dec 07, 2007

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I found that if it is saying you need to " Synchronize to continue your music subscription." Just have your player conected to your computer on napster, go to your napster library and drag a song that is already on your player or a new one,and sync it to your player.Then all your previous songs will sync also.

Posted on Feb 03, 2009

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: sansa

Download the Sansa updater. It worked for me.

Posted on Dec 06, 2007

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Related Questions:

1 Answer

What does synchronize to continue music subscription mean?

I have an sansa player and it keeps reading synchronize to continue your music subscription, I downloaded all of m music on the mp3 player, from bear share.

Jun 30, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Synchronize to continue your music subscription

If you let your Rhapsody subscription expire, you will constantly get this message. If it is up to date, open up Rhapsody, and resynschronize all music files to the mp3 player. The Rhapsody help files will show you how to do this.

-Tha Mp3 Doctor

Dec 20, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.

Aug 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription

renew your subscription, then reload the songs onto there

Jul 22, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize To Continue Music Subscription

1. go to the settings menu on your player
2. go to USB and change it to MTP
3. Plug it into your PC
4. Open My Computer and right click on your player
5. Click on format
6. open windows media player
7. click on library and start adding songs to your player
8. click on "sync" at the bottom of the playlist on the right
9. that should do it!

Feb 21, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e250

That means you will need to transfer one track to your device from rhapsody..the songs you have from rhapsody has a license in them...the licenses get renew every month..that means if you discontinue your service, you are not going to be able to play those songs...just try to transfer one track from rhapsody to your device and that will solve your problems...

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


Download the Sansa updater. It worked for me.

Dec 06, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription

Do you have an account with Rhapsody? The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service. Best of Luck.

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

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