Question about Canon PowerShot A570 IS Digital Camera

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Driver update problem for digital camera

Hello sir,
i am having "WIA Driver update Driver porblem". i have downloaded the
driver "Camera WIA Driver 6.2.5" for my for my digital camera model
"canon Powershot A400" windows XP platform.and as per the instructions
given in the site
ownloadDetailTabAct&fcategoryid=320&modelid=10630" , i started
installing the dirver .exe file and at that time it asked me to connect
the digital camera to the computer, i did and pressed
ok then immediately it reports as "driver update failed".
I have so many images in my camera. initially i tried to connect the
camera through USB port, without installing the driver, my computer
failed to detect. Then only i installed the driver. but still i have
the installation problem reporting "Driver update problem"
Kindly help me sir.
thank u

WIA Driver

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Re: driver update problem for digital camera

In order to get rid of the error, you have uninstall the driver, update your operating system with updates from Microsoft (see below for instructions) and follow these suggestions:

  1. Best method, copy the photos to the computer by connecting a card reader to the computer and plug the SD card into the card reader and transfer using your favorite software (like Picasa) or through My Computer.
  2. Drivers are not required for the A400 and Windows XP. So you can plug in the camera, without drivers and it should work. This appears to be the one that's not working, You need to un-install the drivers and either reinstall, try updated drivers from the links below, or don't use the drivers.
This information is in the manual on page 96. See this link for the manual.

See this link for details about the WIA driver.

About the error "driver update failed" rea

I personally have stopped altogether trying to get the drivers and software installed because they can cause more problems. I just transfer using a card reader.

If you want to use the software that comes with the A400, it's best to install ZoomBrowser, then you will need to follow to this link to get the update to this software.

Once this is done, reboot your machine to make sure the system is then up-to-date.

Make sure you have also updated your machine with Windows Updates. This is done by opening Internet Explorer and clicking on Tools | Windows Updates. Follow the links at their site to update your machine.

Posted on Dec 06, 2007

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