Question about Creative Labs Zen Touch MP3 Player

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Broken touch pad

Everything on the Zen Touch works except for the touch pad. I see others have said to replace it. I don't know where to find the pad or how to replace it. Zen wants $188.

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Re: Broken touch pad

Email this guy ask him if he has one.

Posted on Dec 06, 2007

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3 Answers

Touch pad does not work

If it stopped working after you dropped it, try this:

Hold the Zen in your hand, and with your thumb, press down on the face board as hard as you can. Use your other hand's finger to scroll up or down on the touch pad. Press down different areas of the face board until you find a spot that, when pressed, causes the touch pad to work. Then, using both of your thumbs, press that spot VERY hard until the touch pad works without pressing.

Sep 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen Touch is still docked

Your hard drive might have broken during the process. To troubleshoot the hard drive and your Zen in general, please click here

Aug 13, 2008 | Creative Labs Zen Touch MP3 Player

4 Answers

Touch pad will only scroll down, not up!

when my zen buttons stopped working all i did was just tap (not to soft or to hard) it on the side of my desk on the side of the zen on the volume side.

i think the problem is when people are dropping them its moving bits inside.

Feb 25, 2008 | Creative Labs Zen Touch MP3 Player

2 Answers

Why is my Zen scrolling through options without me touching the Touchpad?

call a priest!
take it apart and clean it and make sure everything is alogned or send in for service

Feb 10, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative Zen Touch

I cant recommend this but.....
from what ive been reading people have been smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I

Dec 08, 2007 | Creative Labs Zen Touch MP3 Player

4 Answers

Firmware Problem Creative Zen Touch 40 GB

· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location:
4. Make sure the zen is not connected to the pc and install run the exe file to install the software on your pc. at some point, the install will tell you that the unit is not connected. Connect the unit to proceed. it will also notify you that you are replacing an existing software, or something to that effect. I accepted or said OK to this popup. Once the firmware is installed, my started to work fine. You can now reinstall WMP from microsoft website. Hope this works for you.

you might want to verify that your new player has the latest firmware available, as this might address the unresponsive-button issue you're having. Firmware updates are surprisingly easy - you just download the firmware file from Creative's website, plug in your player, and double-click the downloaded file. It's that easy.

All else failes download the recovery tool from creatives website.

Oct 16, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen Touch 40GB Scroll Problem.

There is a circuit board under the touchpad that has probably gone bad. You should purchase a Zen Touch with some other problem like bad hard drive or broken screen, but that has a working touchpad, and swap the outer body for the working one.

Sep 11, 2007 | Creative Labs Zen Touch MP3 Player

5 Answers

Touch pad issues

Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.

Aug 10, 2006 | Creative Labs Zen Touch MP3 Player

4 Answers

Touchpad Issues

Yeah i've come across with one of like this before I replaced the touch pad and all ok.

Aug 07, 2006 | Creative Labs Zen Touch MP3 Player

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