Question about Dell INSPIRON 6000 CENTRINO 1.7GHZ,512mb,40GB,DVDRW,XP (086216118098) PC Notebook

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CD driver stuck

I have a disc in the CD driver but it will not open

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Re: CD driver stuck

In the front side of the dvd drive you will see a small hole to eject that cd put one niddle in that hole and .
Now press the button at just after that apply a force on niddle .suddenly you will notice that cd will come outside ,if not try more times and you will learn to eject the cd when you are unable to do it by pressing the eject button...
Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.

Dilip Bagdi
Technical Associate

Posted on May 01, 2008

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Re: CD driver stuck

dot.gif CD-ROM Tray not opening. Issue: CD-ROM Tray not opening.
Locking device / software installed.
No power to computer or CD-ROM drive.
Bad eject button.
CD stuck within drive.
Incompatibility with IDE / ATAPI interface.
Solution: Locking device / software installed First, verify no locking software is being loaded which would allow the CD-ROM tray not to open. If you are unable to determine this, reboot the computer and as it is booting up, attempt to eject the tray.
No power to computer or CD-ROM drive If you have recently installed a new CD-ROM drive or you have moved the computer, it is possible that the power to the CD-ROM may have become loose or disconnected. Check the cable connections.
Bad eject button If you are running Microsoft Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Windows ME, or Windows XP, open My computer, right click on the CD-ROM drive and choose the option to eject. If this ejects your CD-ROM drive tray, it is likely that the button on the CD-ROM drive has become defective and it is recommended that the drive be replaced.
CD stuck within drive It is possible that a CD may have become stuck within the CD-ROM drive. If the CD-ROM drive has a small hole (that is not the head phone jack), using a paper clip, place the paper clip within the hole and attempt to manually eject the CD-ROM tray. If the CD-ROM drive is only partially able to be opened, attempt to pull the tray gently to see if it can be manually ejected. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become bad, dislodged, or that a CD is positioned in the drive which does not allow it to open.
Incompatibility with IDE / ATAPI interface If you have an IBM compatible computer and recently installed the CD-ROM drive and are unable to open the drive, attempt to temporarily disconnect the IDE cable to verify that you not experiencing an issue with an incompatibility between the CD-ROM and motherboard. Once the IDE cable has been disconnected, power on the computer and see if the CD-ROM drive tray is now able to be opened. If the drive is able to be opened with the IDE / ATAPI cable disconnected, it is recommended you use the interface card supplied with the CD-ROM drive or the ATAPI interface on the sound card / motherboard.
Bad drive Unfortunately, if after following the above recommendations you are still unable to properly open the CD-ROM drive using the button on the front of the CD-ROM drive, it is likely defective and should be replaced.

Posted on Dec 06, 2007

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