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Re: Can not view my music files on my laptop (but can on...
Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.
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use windows media player... open WMP connect your player it should recognize it... use this to sync music to your sansa...you highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...
On Windows XP, when you open My Computer, the Sansa C240 shows up at the bottom, under "Other". Because of DRM restrictions, you cannot copy media files to the C240 using Windows Explorer. You have to use Windows Media Player to sync playlists to the C240 (WinAmp can do it also). I also suggest that you check out RockBox. It's an alternative operating system for portable media players and they have a version for the Sansa C240. It will give you some additional functionality. As far as I can tell, to copy files to the microSD card (if you're using one) you have to use a media card reader, then insert the card into the C240.
I'm not sure what you are asking, but maybe my experience can help you. I was using Windows 2000 (it has no DRM) and the Sansa C240 was displayed in Windows Explorer like a removable drive. I could copy and delete files in Windows Explorer. I switched to Windows XP and when I connected the C240, no files were displayed for it in Windows Explorer. I realized that XP had DRM and all the media files had to be transfered with Windows Media Player. When I opened WMP, it recognized the C240, but it didn't list any of the mp3 files I had already loaded on the C240. WMP asked if I wanted to delete all the media currently on the C240, but I clicked No. After that, WMP worked like the old files didn't exist. It would only delete files that had been copied to the C240 when it was synced. I would recommend that you use Windows Media Player (or WinAmp) to delete all old media files on the C240 and use the sync button to copy and delete files from the C240. See Windows Media Player help for details.
Make sure that Windows Explorer is configured to display hidden and system files. Open the "My Computer" icon on the desktop; select menu "Tools: Folder Options..."; select the "view" tab; select the "Show hidden files and folders".
If that doesn't work, try formating the Sansa C240. Press the "Menu" button, scroll down and select "System Info", scroll down and select "Format". It should erase the flash memory and create the required folders.
sync mode in windows media player is used to add in music, to delete songs, on win media player 11 click on library and then on the left side of the player there should be a list, on the list should be "Sansa C240", click on that and then find the your music, right click and delete. Or you can always click on the arrow below "sync" and then go to format to delete all songs.
I jsut purchased an 8GB sansa view mp3 and I downloaded it like I was suppose to and it does not work in Rhapsody at all, also in the windows media player it shows that the device was installed correctly but it still doesn't work and I still can't sync my songs to it. The sansa icon won't even show up