Question about SanDisk Sansa c240 MP3 Player

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Can not view my music files on my laptop (but can on my desktop)

I have no trouble syncing my Sansa c240 to my desktop. When I connect it, I can easily use Windows Explorer to view the files from my "Music" folder on my Sansa.

But when I connect my Sansa to my laptop, the "Music" folder does NOT appear. When I use "Properties" to check the used space, it shows the correct amount of space used.

I am also unable to view the songs using Windows Media Player 11 on my laptop.

What do I need to do so I can view my Sansa on my laptop and sync music to it.

Thanks

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  • imlearnding_ Feb 08, 2009

    i have exactly the same problem except with my desktop, the music folder was hidden, but no music was in it even after i said 'show hidden folders' and the folder showed up.

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  • 8,596 Answers

Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.

Posted on Feb 19, 2008

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1 Answer

I cant find place to add music files to my player, SanDisk Sansa m240... I go to my computer open the files and find no music library


use windows media player... open WMP connect your player it should recognize it... use this to sync music to your sansa...you highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...

Oct 16, 2009 | SanDisk Sansa m240 MP3 Player

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How to I start the c240 up it My computer doesnt


On Windows XP, when you open My Computer, the Sansa C240 shows up at the bottom, under "Other". Because of DRM restrictions, you cannot copy media files to the C240 using Windows Explorer. You have to use Windows Media Player to sync playlists to the C240 (WinAmp can do it also).
I also suggest that you check out RockBox. It's an alternative operating system for portable media players and they have a version for the Sansa C240. It will give you some additional functionality.
As far as I can tell, to copy files to the microSD card (if you're using one) you have to use a media card reader, then insert the card into the C240.

Mar 17, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

My mp3 says that i don't have anymore space, but it only shows 10


I'm not sure what you are asking, but maybe my experience can help you. I was using Windows 2000 (it has no DRM) and the Sansa C240 was displayed in Windows Explorer like a removable drive. I could copy and delete files in Windows Explorer. I switched to Windows XP and when I connected the C240, no files were displayed for it in Windows Explorer. I realized that XP had DRM and all the media files had to be transfered with Windows Media Player. When I opened WMP, it recognized the C240, but it didn't list any of the mp3 files I had already loaded on the C240. WMP asked if I wanted to delete all the media currently on the C240, but I clicked No. After that, WMP worked like the old files didn't exist. It would only delete files that had been copied to the C240 when it was synced.
I would recommend that you use Windows Media Player (or WinAmp) to delete all old media files on the C240 and use the sync button to copy and delete files from the C240. See Windows Media Player help for details.

Mar 15, 2009 | SanDisk Sansa c240 MP3 Player

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Cannot see music files on my comp


try connecting it to another computer to sort out the problem is between your computer and player

Feb 08, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

I can't find my folders for my music,photos or voice record. How do i add new firmware?


Make sure that Windows Explorer is configured to display hidden and system files. Open the "My Computer" icon on the desktop; select menu "Tools: Folder Options..."; select the "view" tab; select the "Show hidden files and folders".

If that doesn't work, try formating the Sansa C240. Press the "Menu" button, scroll down and select "System Info", scroll down and select "Format".
It should erase the flash memory and create the required folders.

Jan 12, 2009 | SanDisk Sansa c240 MP3 Player

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Files on my sansa c240.


Not Mac compatible - sorry; you will get the internal drive to show up, but the files may or may not show up; they may or may not transfer

Jul 05, 2008 | SanDisk Sansa c240 MP3 Player

1 Answer

Music not recognizing


reading from other posts, it's perhaps because you transferred them in one mode (prob MTP?) and are attempting to view thru your PC in different/MSC mode.

Mar 09, 2008 | SanDisk Sansa c240 MP3 Player

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sync mode in windows media player is used to add in music, to delete songs, on win media player 11 click on library and then on the left side of the player there should be a list, on the list should be "Sansa C240", click on that and then find the your music, right click and delete. Or you can always click on the arrow below "sync" and then go to format to delete all songs.

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1 Answer

Sansa interface


Any service other than iTunes should work. Napster and Yahoo! music service easily let you sync files directly to the Sansa player.

Oct 09, 2007 | SanDisk Sansa c240 MP3 Player

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