Question about Creative Labs Zen V MP3 Player

1 Answer

Recovery Mode Okay all my music was deleted off my Zen when i formatted everything now all it says it that its in Recovery Mode ? how do i fix this ? unit is stuck in rebuilding library. reset button does nothing and it is not recognized by the computer when it is connected. What a piece of junk.

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  • Anonymous Mar 01, 2008

    Its stuck in recovery mode and nothing helps. I've done the four steps but its still not working.

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  • 4,402 Answers

  • Detach your player from the PC if it is connected, and turn off the player.
  • If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
  • Press and hold the Play button while powering on your player.
  • When the player displays the Creative logo, release the Play button.
  • It will display the following options:
    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

    Posted on Dec 06, 2007

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    2 Answers

    I can't delete anything off of my Zen when it's hooked up to my computer. Also when I try to sync it Windows Media player says error and none of the songs sync.


    try formatting the device... if that doesnt work,put it into restore mode by holding the play button while turning it on.the select clean up option...do not try the firmware upgrade option beacuse it may get stuck on recovery mode.

    Sep 06, 2009 | Creative Labs Zen Digital Media Player

    1 Answer

    Deleted songs reappear and player freezes when played


    Hi

    please reformat your unit, and this is the only solution to reset the format..

    Thanks!

    Jul 08, 2009 | Creative Labs Zen Digital Media Player

    1 Answer

    I have formatted my zen stone , and all files are gone for the system. i think. i can't listen music anymore can somebody help me please


    if you have formatted your zen stone there is going to be nothing on there, because formatting is when it deletes everything. so in order to listen to music you will have to put some on, whatever you are trying to listen to music from.

    Jan 24, 2009 | Creative Labs Zen Micro MP3 Player

    1 Answer

    Stuck in recovery mode--would love to avoid buying a new mp3


    I had the same problem as your and it stopped working yesterday. After search for helps and now it is working again after I reloaded the firmware. But unfortunately everything is gone. You have to reload your musics again. You can try this out: 1) go to creative labs website to download the "Recovery Tool". 2) at Recovery Mode of your zen there are options: Clean Up, Format All, Reload Firmware, and Reboot. Try out Clean Up first if it still not working then try to Format All. After that try the Reload Firmware. After you done the Reload Firmware. 3) Shut down your Zen and try to connect it to your computer. Now your Zen will automaticlly power On and computer will recognize it as a drive. 4) Open the Recovery Tool you have downloaded at creative labs website. This tool will detect your Zen and follow it's instructions: It works with my windows Vista. Well, it works for me, I think it will work for your too. Good Luck!
    May God bless.

    Jul 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

    1 Answer

    Help me please I am getting crazy


    Get the Recovery Tool from Creative's website

    Jun 05, 2008 | Creative Labs ZEN SLEEK MP3 Player

    1 Answer

    My zen is freezeing


    1. I'd try a system clean up first (instructions below)
    2. definitely upgrade your firmware (http://us.creative.com/support/downloads/)
    3. If all else fails, back up all your music on your PC and format it (instructions below)

    .... from Creative's site

    Reset, Format or Clean Up a Zen Vision:M If your player stops responding, you can reset it. To reset the player, push the end of a pin-like object (for example, a pin or straightened paperclip) into the Reset hole. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring an audio track.
    To reset Zen Vision:M to factory default settings:
    Press on the Menu/Back button on your player, and select System, and then Reset.
    To Format or Clean Up Zen Vision:M
    1. Detach the Zen Vision:M player from your PC , and ensure that the unit is off. If the battery is too low, charge the battery fully before continuing
    2. Slide the Power switch towards the Power icon vision_m_reset.jpgand hold the switch in the Power On position.
    3. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove. vision_m_reset1.jpg
    4. Release the Power switch when the Creative logo appears. The Recovery Mode appears:
      • Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)
      • Format All (Formats the players hard disk - Note: all contents will be lost)
      • Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)
      • Reboot (Reboots the device).
    5. Select Clean Up or Format from the Recovery Mode, and then select Reboot.

    Jan 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

    1 Answer

    My Zen V


    You will need to re-fromat it. Yes, it does wipe it clean, but hopefully you have either a backup, or all the song files on your music player ( Jukebox, Windows Media ect...) At this point though, you may be in for re-occuring problems. Good Luck!

    Oct 10, 2007 | Creative Labs Zen V MP3 Player

    10 Answers

    Recovery Mode


    The same problem happened to my sister when she reformatted. All you have to do is go on the internet fine the latest firwire software and download it on to your Zen V Plus.

    Sep 05, 2007 | Creative Labs ZEN V Plus MP3 Player

    1 Answer

    It Freezes Someone Help Me Please


    This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.

    Oct 28, 2006 | Creative Labs ZEN SLEEK MP3 Player

    1 Answer

    It Freezes Before It Goes To The Menu


    This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.
    try updating the firmware.

    Oct 28, 2006 | Creative Labs ZEN SLEEK MP3 Player

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