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1. First, check your device setting up on MTP or MSC? Turn on device, go to "settings" , press down or up to find "USB Mode", you can see the check mark at MTP (auto detect) or MSC mode. Change to another usb mode.
2. You have 2 ways to delete songs:
2.1. Delete songs by device: play songs, press down (sub menu) until you meet "delete song", select it and yes
If you delete all items in device: Settings, Format, and yes
2.2. Delete songs by computer: plug device to computer, double click on device icon, Music folder, and delete songs you want. If you don't see songs in there, unplug the device from pc, and then change USB mode, and plug device to pc to delete.
You plug the mp3 into your CPU(the tower) into the usb port. Go to My computer and you'll see GPX down the bottom right. Click on it, then go to open music and click on it...drag the music files to the mp3 window you pulled up.
first you have to turn your sansa on and go to the setting and then you have to go to usb mode and ptu it on "mtp"
then plug it back up to your computer and this time when you plug it up the computer will start detecting it and when add song use your windows media player
I found the best way to delete your mp3; go to start..find you device in "my computor" it will be a generic drive. right click and go to "format" click and it will prompt you to delete "playlist".."audio" or "music". However it will erase everything on your mp3 and allow new downloads. if you want to save some files; Plug mp3 in usb port..you will get prompt to define which system to play files. I use realplayer. scroll down until you can select "rca (G)" click "view" your mp3 will load and display all songs..you can then select and delete any or all, right click and choose option. To load; choose burn/transfer scrool down on the leftside to rca (G) and you can choose from you music menu ( I suggest making a playlist first to indentfy what songs you prefer, you can always add more from all music menu. add any files that you like until full. depending on song generally about 50 to 65 son on the 512 model. Do not worry about too many songs.. NO harm....they just won't fit.... I hope this help anyone with this problem