HP PSC 1315 All-In-One InkJet Printer Logo
Posted on Aug 30, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Print job stuck in printer que

I have a print job that says it is deleting in my printer que but cannot get rid of it. HELP

2 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,185 Answers
  • Posted on Aug 30, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Jul 18, 2009
Answers
2185
Questions
0
Helped
520316
Points
7044

Try to power off your computer and printer and let it stay for 5 minutes. Then turn on your printer and computer to see if pending print jobs we're cancelled.

If the problem still there, you can kill the spool process running on your taskbar. Press control + alt +delete button to open the task bar and delete the process from the processes tab.

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 3,153 Answers
  • Posted on Aug 30, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Aug 07, 2009
Answers
3153
Questions
4
Helped
1166198
Points
11010

Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.

It is a common problem but the answer is here

You need to refer to method "D" about half way down the page

Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

Ad

2 Related Answers

Anonymous

  • 2 Answers
  • Posted on Dec 20, 2007

SOURCE: print que problem

I had the same problem with the Lexmark Z645 and Vista. After a lot of effort I gave up and emailed Lexmark.
Their response was surprisingly helpful:

First download and run "CleanupUtility.exe" from: ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/

Then unplug the printer's USB cable and restart your PC.

Then download and run the printer's drivers/install program for Vista, from: http://downloads.lexmark.com:/cgi-perl/downloads.cgi?ccs=229:1:0:548:0:0&emeaframe=&fileID=10374&searchLang=en&searchLang=en&os_group=Windows%20Vista

Only plug the USB cable back in when the drivers/install program tells you to.

After install, I think it asks for another reboot.
Then all should work fine.

:-)

Ad

Anonymous

  • 240 Answers
  • Posted on Mar 25, 2010

SOURCE: Printer 966. Deleting Print Job stuck in Que

Sounds like a problem with the spooler.
Try to bypass the spooler when printing by right clicking on your printer and select "properties"

Select the "advanced" tab and select "print directly to the printer".
Hoepfully this should take care of it.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Whne i click print nothing happens

You may have a print job stuck in your print que which is blocking any other print jobs from going through. Here is a step by step guide to clear the print que and see if that fixes your printing issue.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
0helpful
1answer

I can't print the items in my printer queue. How do I get them to print?

It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
0helpful
1answer

Should i delete my printer first?

Hello,

Did you stop the print que under control panel - system before you tried to delete the print job? This article at the following link may help:

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
0helpful
1answer

Documents in printer que, but does not print

Hello,

If a print job get hung up in the print que it may stop and not be able to be deleted, this will also block other print jobs from printing. Here is a link to an article that shows how to clear the print que and purge the stuck print jobs so printing can resume. I hope it helps.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
1helpful
1answer

Print que on hp 4300 says "printing" but nothing happens and I cannot clear que

Hello,

This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
0helpful
1answer

Dell V715w all-in-one print job stuck in que

Hi,
Go to your search programs and files box in the start menu and type in services when you open services scroll down to Print Spoolers double click and you will see service status started hit the key that says stop after it stops hit OK to close it and reopen Print Spoolers and click open tab and then hit OK to close then close services box and you should be able to print again.
Good Luck
0helpful
1answer

There has been a pending document in the que. I tried to delete the document but now it states deleting next to the document in the que. Can not print anything.

Open the Print Que and see if it will let you pause the print job. Then close the que and turn the printer off. Open the print que again and see if it will let you delete it. For some reason every now and again a que will hang. This process should reset the que. It will dump everything in printer memory and should release the document to delete the job. In any event pausing the job should release the printer to print other jobs.
0helpful
1answer

Printer 966. Deleting Print Job stuck in Que

Sounds like a problem with the spooler.
Try to bypass the spooler when printing by right clicking on your printer and select "properties"

Select the "advanced" tab and select "print directly to the printer".
Hoepfully this should take care of it.
0helpful
1answer

Dell 966 has job stuck in que. unable to clear or print other jobs.

Try taking the printer offline, deleting the stuck print job as well as the other jobs. Then, open the Services applet & restart the Print Spooler service. This would clear the error.
0helpful
1answer

1 document stuck in que

Hello u6rysl,

Turn the printer off.

Reboot your machine.

Go back into the print queue and remove the print job.

- Vincent
Not finding what you are looking for?

263 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...