My new dell with windows vista cant find the drives or program when i try to install philips web cam
I have Vista and it is not recognizing the Philips SPC700NC Personal Web Camera. I have downloaded the recommended software from this site and it is still not recognizing it. It freezes at 60% and says it faile
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The very first step is of course to check your web cam connection. Most web cams use the USB port to connect to the PC, so check if your USB cable is properly plugged. For build-in web cams this steps does of course not apply. Many new laptops have a build-in web cam. Also try connecting your web cam directly to your PC instead of through a USB hub (if you are using one).
The next thing is to do is to check your Windows Device Manager and see if the hardware is recognized and installed properly.
It might be that the hardware is recognized as a camera, but the right drivers are not installed. The yellow explanation mark will indicate a problem. Other devices in Windows XP device manager
If the device is not recognized in Windows XP, Right-click the device, and in the pop up menu select Update Driver Software. Then follow the instructions on screen, but make sure you allow Windows to search the web for updated drivers.
In case no driver for the web cam can be found, you can try a third party driver finding program that scans your PC for installed hardware and allows you to install missing drivers.
If this fails, the next step would be to un install the software that came with your web cam. Use the Add or Remove Programs feature in the Control Panel. If that does not work you can use a third party un installer.
After un installing the software, restart your PC and then reinstall the web cam software. In most cases this will solve the problems. Depending on the software, you might need to unplug your web cam during the software installation.If your problem is not fixed then you have to buy a new one.
Hope the above information will be helpful to you. Thanks.
When installing XP or Vista you get the option to load third party drivers for unknown devices. I think it's F6 just after the start of any version of Windows, once you press this you will have to supply the drivers for the Windows installation. This will make Windows recognise the hdd from then on.
try when you install, to install in xp compatibility mode. check under HELP to see how you can do this.
hope this works.
ps. before you install, right click the program you are installing,under preoperties and choose compatibility with win xp; then install it.
Hi Isisas. You should try downloading and installing the Vista-compatible driver for the 600NC web camera. You can get to it by clicking here. Scroll down to the sixth item on the page to find the driver you need.
are you trying to install a software? or the cam itself? the cam is a plug and play so you dont neeed software normaly, and the thing about vista is that it does not like alot of programs that are made befor vista wa.
sum cams just wont work with vista have u dl all vista updates and add on updates add those in to dl list try to go to web site they dont have any for vista hu u can try to dl sp1 for vista but i think trial period for testers is done best bet buy new oen thats works iwth vista
Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software.
Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.