Tom tom my tom tom 910 is not charginhg if i have to changed the battery were dose it goes thank you.

HI I HAD THE SAME PROBLEM, GREEN LIGhT ON BUT NOT SWITCHING ON.
I contacted tomtom and with in 2 weeks i have my original 910 back in full working order. AND I DIDN'T COST ME A PENNY.
My tomtom was an insurance replacement due to stupid little thieves, but i didn't have any form of a receipt. I contacted free and they went through the normal try resetting the device BUT HOLD DOWN THE RESET BUTTON FOR 30 SECONDS NOT THE 15 THEY STATE IN THEIR HELP SECTION. Done that and it DID SWITCH ON only for a about 1 min due to the battery not holding its charge. So they sent me all the packaging to return it to them, did ask that i put proof of purchase in but couldn't so just wrote a quick not saying insurance replacement but checked when i activated my device on my computer it was july 2006 so expected to a repair fee thinking it only had 1 years warranty but if you brought after Jan 2005 it has a 2 year warranty. Received it back today full working order and the battery replaced. Worth contacting TOMTOM number is on www.tomtom.com/368
Hope this helps.

if that doesnt work and u need to replace the battery... there is electronic cards one is two screw remove that and second one has four screw remve all and remove the sockets than you remove two more screws from under that after remove battery carefully this is little bit diffucult be carefull
please check out the disassmebly instructions in the below link...
http://www.unc.edu/~bmoc/tomtom/Tomtom%20Go%20910%20Dismantling%20Manual.pdf
regards iversh

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