Question about GE (PSS26MSRSS) Side by Side Refrigerator
Water dispenser stopped working. Water line works up to the refrigerator
and even reaches the filter, after that I'm not sure. Ice dispenser works
Followed the advice on some of these comments and turned the freezer temp down to 1 and half an hour later of so the water was running again, so I guess the water line was frozen - hope it's that simple of a solution for you!
Posted on Jan 25, 2009
The first time this happened I turned up the temperature a notch and it thawed out and it worked for a while. But after about a month it did it again, so it was time to try something else.
I actually HAD bought the extended warranty for the refrigerator, but hadn't wanted the hassle of leaving work for a repair visit. But I went ahead and called GE and set up an appointment.They installed the small (tiny, actually) heater and all is fine now.
The problem is actually that the water line works its way across the back of the freezer, along the bottom of the refrigerator, into the door by the lower hinge, and works its way up inside the door. Inside the door, all the insulation is along the outside of the door so the tube encounters the coldness of the freezer and freezes up. The repairman attached a very small contact next to the tube inside the dispensing assembly, with the little wire already set up to plug into an existing power supply. The tech said it uses very little power, something like 1.5 watts.
Based on watching the repair, I really can't imagine it would cost that much if your refrigerator is under warranty. The part wasn't much to look at, and the technician had it in place within 15 minutes. Who knows, maybe you could convince them to do it for free since it's obviously a design flaw.
Word to the wise, I would always get the extended warranty for a refrigerator with an ice/water dispenser, no matter who makes it. I think I read in Consumer Reports that it's a good idea, and I'm glad I followed their advice.
Posted on Feb 25, 2008
GE and ALL General Electric appliances are the absolute worst. I paid $1500.00 for a GE refrigerator and it gave me problems after only 18 months. GE told me it was my problem, I should have bought their warranty. Give me a break, 12 months standard warranty, then they could care a less about you. I won't be fooled again by GE. They lost a customer for life. I expect GE to fold like the once great Westinghouse Electric demise.
Posted on Feb 25, 2008
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