Question about Dell 922 All-In-One InkJet Printer

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Dell 922 All In One Printer cartridge carrier jammed

Inserted wrong printer cartridge into carrier. Now carrier on far left of machine and cannot open to retreive cartridge. How do I move carrier to the right to get out wrong cartridge?

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Unplug and plug back in this should reset printer so carrige will move

Posted on Jan 07, 2008

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1 Answer

Printer Carrier Stall


You may have had a foriegn object fall inside the printer such as a pen or paper clip.You may also have a broken sensor which enables the carraige to move to the centre when the lid is open. You can try and carefully move the carraige over manually when the printer is turned off to see if there is something blocking its path. If the sensor is broken you can replace the cartridges by moving the carraige over when turned off.

May 28, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

Dell AIO 924 Carrier Jam Problem


To clean the encoder strip, perform the following steps:
  1. Power down the printer and unplug the power.

  2. Lift the cover on the printer.

  3. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer99d8177.jpg
Figure 1: The Encoder Strip to the right of the cartridge carrier. The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting.

  1. Plug in the printer and power it on.

  2. Open the cover to allow the cartridge carriage to center itself.

  3. Using a dry, lint free cloth, pinch the encoder strip on the left-hand side of the cartridge carriage and pull your fingers across it towards the left-hand side of the printer. 43e0b19.jpg
Figure 2: The encoder strip to the left of the cartridge carrier.



Nov 16, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell phto 924 clear the carrier jam


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Oct 10, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 922 printer jam


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Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.



Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.

Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer

Jul 31, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Dell 924 Carrier jam


Try and manually move the carrier. If it is stuck, dont forcefully move the carrier.

Jul 13, 2008 | Dell 922 All-In-One InkJet Printer

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Dell all in one printer 940


try holding the power down for 15 seconds

Mar 06, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell 942 carrier jam


This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.

Feb 28, 2008 | Dell 942 All-In-One InkJet Printer

7 Answers

Carrier jam on dell 924 printer??


I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.

Hope this helps

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2 Answers

Dell A940 All In One Printer


mine was a lil bit crooked and it has to be straight
just by where the cartridge area on the back is i straightened it out and wala
"Carrier stall" Error and the Carrier Slams in the Printer I
If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.

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4 Answers

Dell 922 printer giving error code 1200


I get error 1200 and print carrier stall.  The carrier moves fine when I turn it on, in fact it slams to the right!  Will not print at all!

Mar 23, 2007 | Dell 922 All-In-One InkJet Printer

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