Question about Wacom (PTZ930AC) Graphic Tablet

2 Answers

Random Scrolling New Intuos3 tablet, only a few days old. I was using the mouse, and suddenly window contents start jumping up and down in little increments, like I'm pushing the scroll wheel back and forth. When I unplug the tablet, it stops.

Posted by on

2 Answers

Re: Random Scrolling

I have that same problem and looks like the problem is common, maybe every Intuos and/or its software have this same error. I'd like to know what causes it so we can fix it. I need that scrolling strip, and disabling it cant be only solution to avoid that annoying random scrolling.

Posted on Aug 28, 2008

Re: Random Scrolling

Disable the touch strips on both sides of the tablet, yes unfortunately you have to do that (actually, first thing i`d recommend to do when you set up your Intuos3)

Posted on Feb 21, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Wacom intuos3 pen is not working

A few hours ago Wacom released a new driver 6.1.2-5 for the Windows 7/Vista/XP operating systems. I was having the same problem. Hopefully this will be a permanent fix!

Nov 19, 2009 | Wacom Intuos3 Graphic Tablet

2 Answers

Wacom tablet stopped working, blue light on.

Since you are running Windows Vista on your PC this is the driver you should have downloaded.

Click Here

Serial cables are not hot swappable. The computer and tablet should be turned off before you plug them in.

Apr 10, 2008 | Wacom (PTZ930AC) Graphic Tablet

1 Answer

When I place my mouse on the pad everything it touches opens and the menus vibrate wildly. If I use my pen everthing is stable. How do I fix?

i have the exact same problem! i thought my tablet was cracked, but when i got a new pen the problem went away! perhaps to solution lies with a new pen? though that might be costly... try rotating out the old nib for a new one.. i don't know for sure though :P I just know that the problem went away one day !

Oct 20, 2009 | Wacom Intuos3 Graphic Tablet

1 Answer

Wacom Tablet Scrolling Problem

Drivers need to be updated from time to time to keep up with the new updates in your pc!

Driver Update Software Recommended: @
Go to the above site and click on DOWNLOAD NOW. This will install a prized program to update and install all your drivers. The program will appear on your desktop as ParetoLogic DriverCure. Run it often to keep all your drivers up to date!
If this doesn't work please get back to me and let me know!

Feb 07, 2009 | Wacom Intuos3 Graphic Tablet

1 Answer

My Wacom Intuos3 tablet won't switch into pen mode

The winning answer came courtesy of Mr Benedikt Schmitt of Wacom Europe, who offered the following solution: from the Windows Device Manager, disable the “Wacom Virtual Hid Driver” device. (Go to Control Panel > System and Maintenance > Device Manager, find the driver, right-click it and choose “Disable”.) One reboot later (welcome to Windows-land, circa 2008?), everything works as desired. Pressure and tilt sensitivity inside Photoshop still work, and the pen functions just fine in the rest of the Windows desktop. The absolute mapping makes it an absolute pleasure to point quickly and precisely. It makes my laser mouse feel rather clumsy navigating a large 24′ screen!

Feb 04, 2009 | Wacom Intuos3 Graphic Tablet

1 Answer

Wacom tablet won't recognize pen

Hmm. I've had a similar thing happen with my tablet. Have you tried removing the tablet pen from the list of tools in tablet preferences and then adding it to the list again before checking the 'About' section of the tablet pen set-up and clicking the 'diagnose' button there in? As that worked for me when my tablet pen was not working. The pen was recognized by the tablet after that. 

Aug 20, 2008 | Wacom Intuos3 Graphic Tablet

2 Answers

My Wacom Intuos3 tablet won't switch into pen mode

I had the same problem with my Intuos3 on Vista. Tech support suggested the following.

Do this.....Go to Start--->control panel---->system(in classic view)---->device manager--->click on "human interface devices"--->then click on "Wacom virtual HID driver" and right click on that and disable it. Your computer will ask you to restart and you will want to do that.

Everything works fine now.

Jun 23, 2008 | Wacom intuos2 12x18 USB Tablet (507074)

6 Answers

Touch Strip scrolling gets jammed

If you set the scroller options to "only accept input from pen" The problem will go away and yet still function when needed.

Mar 29, 2008 | Wacom Intuos3 Graphic Tablet

11 Answers

Initial Delay of tablet pen

I had a similar problem with Vista which made the pen/cursor freeze just as the tip was placed on the tablet face.
The problem turned out to be a Vista setting.
I went to Start > Control Panel > Pen and Input Devices.
Then in the Pen Options tab highlight the "Press and Hold" pen action and then press the "Settings..." button. In the dialog box that opens uncheck the "Enable press and hold for right-clicking" check box. Hit "OK".
Worked for me.

Feb 02, 2008 | Wacom Intuos3 Graphic Tablet

1 Answer

Intuos3 tablet not functioning on entire screen area

why cant i use my wacom tablet as a regular mouse pad it allows me to go on line but not search?

Dec 26, 2007 | Wacom Intuos3 6X8 USB with Pen&Mouse [...

Not finding what you are looking for?
Wacom (PTZ930AC) Graphic Tablet Logo

636 people viewed this question

Ask a Question

Usually answered in minutes!

Top Wacom Graphics Tablets Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

2236 Answers

Barrett Palumbo
Barrett Palumbo

Level 2 Expert

1772 Answers

Are you a Wacom Graphics Tablet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides