Question about Creative Labs ZEN SLEEK MP3 Player

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Update software complatible with windows vista

I need to get a full update version for a creative sleek mp3 player, i got a new computer with windows vista and the version i have is not supported with windows vista, only seem able to get update versions not full versions on creative web site

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Re: update software complatible with windows vista - Creative Labs ZEN SLEEK MP3 Player MP3 & Digital Media Players

All versions are not support with vista

Posted on Jan 15, 2008

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My creative software for Zen Sleek Photo won't load on Vista

Vista by default will support the Zen Sleek Photo as an MTP device, which means that Windows Media Player will recognize it as well as Explorer.

You can use WMP to sync music to it, and Explorer to drag/drop photos to it.

Apr 01, 2009 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

My zen photo sleek is stuck in recovery mode

I had this same problem and almost threw out the Zen. You need to download the Zen Sleek Photo firmware upgrade software from Creative (

  1. The firmware updater needs to run in XP SP2 or SP3. It apparently won't run on Vista.
  2. The trick to getting the Zen recognized by the firmware update software is to make sure you uninstall both WMP11 as well as the WMP11 Runtime. Those two things are listed separately in Add/Remove programs. BOTH must be uninstalled before the firmware updater will recognize your Zen.
Now I'm back to using my Zen. It's all good.

Nov 26, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Creative juke box 2

Jukebox is no longer supported by Yahoo. You may be able to access the mp3 files using windows media player or creative's media explorer but beware that creative's software is often locked out by WMP version 11.

Jul 16, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Computer stopped recognizing USB cord from Zen sleek photo

The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.

May 28, 2008 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Mp3 player

I use Windows Vista and/or XP with Windows Media Player version 11 to synchronize my sleek photo.

Mar 26, 2008 | Creative Labs Zen Sleek Photo MP3 Player

6 Answers

Creative zen sleek photo not recognized by win xp

I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.


1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.

Mar 01, 2008 | Creative Labs ZEN SLEEK MP3 Player

2 Answers

Update software complatible with windows vista

Ever since vista dropped alot of support files for simple thing like Creative's older model Mp3 Players, try going to creatives website, and look in the support section for a driver update for VIsta.

Feb 10, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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