Question about Creative Labs ZEN SLEEK MP3 Player

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Update software complatible with windows vista

I need to get a full update version for a creative sleek mp3 player, i got a new computer with windows vista and the version i have is not supported with windows vista, only seem able to get update versions not full versions on creative web site

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  • Anonymous Dec 11, 2007

    I need software for my zen sleek photo that is vista compatible.

  • ameot3939 Dec 18, 2007

    I'm having the same problem as well, and have no solutions yet.

  • Anonymous Dec 31, 2007

    Same issue. Just upgraded and can't reinstall the software.

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All versions are not support with vista

Posted on Jan 15, 2008

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1 Answer

My creative software for Zen Sleek Photo won't load on Vista


Vista by default will support the Zen Sleek Photo as an MTP device, which means that Windows Media Player will recognize it as well as Explorer.

You can use WMP to sync music to it, and Explorer to drag/drop photos to it.

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My zen photo sleek is stuck in recovery mode


I had this same problem and almost threw out the Zen. You need to download the Zen Sleek Photo firmware upgrade software from Creative (http://ccftp.creative.com/manualdn/Drivers/PDE/9475/0xD499781C/ZenSleekPhotoP4S_16_1_10_01.exe).

  1. The firmware updater needs to run in XP SP2 or SP3. It apparently won't run on Vista.
  2. The trick to getting the Zen recognized by the firmware update software is to make sure you uninstall both WMP11 as well as the WMP11 Runtime. Those two things are listed separately in Add/Remove programs. BOTH must be uninstalled before the firmware updater will recognize your Zen.
Now I'm back to using my Zen. It's all good.

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Creative juke box 2


Jukebox is no longer supported by Yahoo. You may be able to access the mp3 files using windows media player or creative's media explorer but beware that creative's software is often locked out by WMP version 11.

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1 Answer

Computer stopped recognizing USB cord from Zen sleek photo


The first problem is probably a software incompatibility between Creative's software and Windows Media Player version 11. The second problem is possibly a need to replace the battery. 3rd party batteries are about 20 dollars now.

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1 Answer

Mp3 player


I use Windows Vista and/or XP with Windows Media Player version 11 to synchronize my sleek photo.

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Creative zen sleek photo not recognized by win xp


I got my Creative Zen Sleek Photo from a friend and everything I did wouldn't let Windows recognize it, but then I got it to work almost magically.

1. Make sure you have the proper drivers installed for it that come with the CD. If you don't have the CD, you can download the ISO here.
http://wp.randyr.net/windows-xp/creative-zen-sleek-photo.html

2. Reboot. When it comes back up, plug the cable into your computer, then into your Sleek. The software should sync up. For some reason, my Zen wasn't being recognized from the usb port on my computer tower, but I plugged it into my monitor's USB port and then it worked. Try that, if none of that works, then it may be a problem with your computer not knowing which driver to assign to your Zen, and if so, try the steps below.

----

1. Plug your Sleek to your computer.
2. Open up Windows' Device manager (right-click on "My Computer" and select "Properties". Go to the "Hardware" tab, then click "Device Manager").
3. Locate the entry for "Creative Zen Sleek" in your device list. It should appear either under "Sound, video, and game controllers" or under "USB Devices". Once you locate the entry, uninstall it.
4. Unplug your Sleek and wait a few seconds.
5. Plug your Sleek back in and allow the "new Hardware Wizard" to identify and install the drivers for it.

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2 Answers

Update software complatible with windows vista


Ever since vista dropped alot of support files for simple thing like Creative's older model Mp3 Players, try going to creatives website, and look in the support section for a driver update for VIsta.

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