My Tom Tom go won't click where I tap on the screen. It clicks an inch below where I tap it. Does anyone know why? I tried to reset it already a ton of times but I don't know what to do next and I can't find any help on the internet.

There may be too many files in the flash memory on your navigation device. Here is a link to TomTom's flash tool.

This reset will delete all user settings: Favorites, Recent destinations, etc.


This option can be found under Main Menu > Change preferences > Reset factory settings.



If you do not have this menu option available, you will need to first select Show ALL menu options, located in the Change preferences menu

NOW!!

1. Once reset, turn your unit back on and you should eventually see the following screen. Tap in the lower-right corner to continue.


2. Tap in the center of the next screen to access the Main Menu.

3. Tap on the blue wrench icon to access Change preferences.


4. Tap on the right-arrow until you see the following Change language icon (designated by 3 flags). Tap on this icon.

5. Now simply tap on your language preference. You will be prompted to confirm your selection. Choose YES to confirm and NO to choose a different language


Last is !!!!!!!!!!!!!

First reset your tom tom gps device, that way your language will be back at the default language. To reset your tom tom hold down the power button for about 15 seconds, it will restart itself automatically, that way you will have to chose the language once again. Or you can simply remove the battery and reinstall it in once again. Or you can connect it to a computer and format the gps and download its software back on. That is a sure solution
You can also follow the steps below, but you have to be logical about the position where these options are in the language you mistakenly chose.

1. Tap the screen to bring up the main menu,
2. Tap change preferences,
3. Tap the arrow in the bottom right corner until you see change language,
4. Tap change language,
5. Follow the instruction on the screen to confirm the language of your choice,
6. Choose a voice.

Try to reset your tom tom gps device, that way your language will be back at the default language. To reset your tom tom hold down the power button for about 15 seconds, it will restart itself automatically, that way you will have to chose the language once again. Or you can simply remove the battery and reinstall it in once again. Or you can connect it to a computer and format the gps and download its software back on. That is a sure solution
You can also follow the steps below, but you have to be logical about the position where these options are in the language you mistakenly chose.

1. Tap the screen to bring up the main menu,
2. Tap change preferences,
3. Tap the arrow in the bottom right corner until you see change language,
4. Tap change language,
5. Follow the instruction on the screen to confirm the language of your choice,
6. Choose a voice.

That should do the job.

Tom set up the home address, try this video on the link below
http://us.support.tomtom.com/cgi-bin/tomtom_us.cfg/php/enduser/std_adp.php?p_faqid=9862&p_created=1214944767&p_sid=yZmD9PZj&prod_lvl1=&prod_lvl2=&cat_lvl1=&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0yNDIsMjQyJnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9mbmwmcF9wYWdlPTE*&p_li=&p_topview=1
To set up time. Tap on main screen. Tap on change preferences. Tap on the arrow 5 times till you reach, Preferences 6 of 6 page. Tap on set clock. Select the way you want it to be displayed. Click done.
You can correct the time on the next screen using the up and down arrows. when you have the correct time click done.

tap the screen, the icon next to the blue arrow is change preferences click it, now click the blue arrow three times, then the icon next to the blue arrow is change languages click that

Tap "Change language" button to change the language
You can choose from a wide range of languages. When you change the language,
you are also given the opportunity to change the voice.


if not try to reset TomTom (the reset button depends on the model you used)

go to tomtom website ----> support ---->Select your product ----> Select your model --->in Your question is about: select 'How to' Questions then below look for "How to soft-reset my navigation device" click on it.

Select your device from the list below to see how to reset it

hope this help


20/Apr/09

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Tap the main part of the screen to bring up the main menu. You will see an upper and a lower row of icons. Click on the blue "wrench" icon (lower row, center icon). Then, click the arrow (the blue triangle) on the next 3 screens. When you see the icon with 3 waving flags (top row, left icon), click on it. Then scroll down to select either English UK or English US.