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Hello Sir !! Welcome To Fixya !!
To turn off beep sound its quite easy.Just follow the simple steps are you are done :
Go to MenuThen settings >ring styles > style detail > keypad volume.Bring keypad volume to zero and beep sound is gone.Enjoy !!IF this was help full please rate or token of appreciation will be esteemed.
I haven't heard of any viruses for the razr yet. Do you hook your phone up to a computer or go on the internet alot with your phone? How do do carry your phone? If you carry it in your pocket if can effect by moisture from your body or pressure if it you sit on it. There may be moisture involved and sometimes it is unable to escape just by setting it out. Try a hair dryer or a nice sunny window sill inside with the battery out.