Question about Xerox Phaser 8500/DN Printer

1 Answer

Color printing problem~only green, yellow, blue

Xerox Phaser 8500/DN Printer Problem is that it will only print yellow, green, blue and black even when there are other colors in the document to be printed.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 208 Answers
Re: Color printing problem~only green, yellow, blue

The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. Use the following table to determine what option you want to use.
Automatic Applies the best color correction to each graphic element: text, artwork, and photographs Office Color sRGB Display: Approximates the colors on a computer display.
sRGB Vivid: Produces brighter, more saturated colors than sRGB Display. Press Match SWOP Press: Matches specifications for Web Offset Publications.
Euroscale: Matches Fogra glossy paper specification.
Commercial: Approximates U.S. commercial press target.
SNAP Press: Matches specifications for Newsprint Advertising Production. None Applies no color correction. Use with other color management tools, such as International Color Consortium (ICC) profiles, ColorSync, or the PANTONE Color Chart for the printer. Black & White Converts all colors to shades of gray
From the workstation, select the color correction in a supported driver.
Microsoft Windows 98 SE / ME / 2000 / XP/ Server 2003 / NT 4.x Operating Systems (OS):

NOTE: Some of the color corrections are grouped under Office Color or Press Match.

  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on the [Properties] button located on the top, right of the window. The Properties window will be displayed.
  3. Click on the [TekColor] tab.
  4. Select the required color correction.
Apple Macintosh OS 9.x:
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on [General], and then select [TekColor] from the pull-down menu.
  3. Select the required color correction.
Apple Macintosh OS X, (version 10.2 and higher):
  1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed.
  2. Click on [Copies and Pages], and then select [Image Quality] from the pull-down menu.
  3. Select the required color correction.

Posted on Dec 05, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Xerox Phaser 8550 is printing green and yellow with some gray color on all the print job, even after I replaced the ink loader, the black color came back but still getting only green and yellow. The ink...

Try printing a light stripes test page (Troubleshooting, print quality problems, troubleshooting print quality page).
If you have loads of missing jets, run a couple of head cleans, if you see improvement, it is worth running some more, if not, try switching off overnight and rebooting next day. If it still won't clear, you may have a faulty printhead.
If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.
Hope this helps.

Dec 25, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 7300 dn prints full yellow color background on every page even if the background copy shows no color.

Most likely the yellow drum unit is causing that problem. The charge roller gets worn and makes whatever color it is in print out all the time. That would require replacing the yellow imaging unit.

Feb 20, 2010 | Xerox Phaser 7300DN Laser Printer

1 Answer

Patchy color printing, streaks and dull colors using Phaser 8200

I have the same exact problem. I just switched to a mac and the colors are awful. I tried from 3 different macs at work, trying different combinations of color profiles, settings, etc, and the colors always look completely off. Blues are magenta, bright red is a dull reddish, orange is completely brown. It looks like Xerox decided to not even try to make this aspect work with the Mac. This is on the latest Mac book Pro, running Snow Leopard, to a Xerox Phaser 8560 DN.

Jan 05, 2010 | Xerox Phaser 8200 Laser Printer

1 Answer

Xerox phaser 8500 error 13,327.42:31555

If you have Warranty Still, CALL XEROX!!!, That error message indicates that you have a failed temprature sensor inside the print-head, 90% chance Xerox will have to replace print-head. Print head is VERY expensive to replace out of pocket ($500-800+)

Jan 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8500 Pause

Go into Control panel, Open the Printers/View installed printers.

Right click on your printer, and remove the "Pause Printing" check mark.

Jan 19, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Ink in blue slot is not dissolving

If your printer still can print but with no cyan color then you most likely have a bad printhed. If your cyan ink is not melting it's because it is not using any ink . Get into the "print quality" menu and print the test page. If you get black, yellow, and magenta but little or no cyan then your printhead is bad. Whith these machines cyan is the first color to have poblems starting with weak or missing jets.

You can try to run the "eliminate light stripes" to see if it will help.
Run it about 3 to 5 times. If still not working right, turn the printer off for at least 4 hours and then test again.

Hope this helps,

Oct 28, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Xerox Phaser 8500 color issue

In all honesty, I suspect the print head has some bad jets on it.
Xerox will not warrany it since there is the presence of non xerox ink in the print head.
When you have tried as much as you have with the maintenance cycles. I would suspect a bad printhead.
When the jets become blocked to the point where you cant get all the colors sprayed onto the drum, you get mismatched colors.

Apr 07, 2008 | Xerox Phaser 8500/DN Printer

4 Answers


Do you have the operators manual? Run it through a cleaning cycle. Also Xerox's website will guide you through some maintenance steps. If you are using generic wax, you may have clogged the jets.

Aug 02, 2007 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Xerox Phaser  8500/DN Printer Logo

338 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts


Level 1 Expert

185 Answers


Level 2 Expert

110 Answers

Patrick Carmichael...
Patrick Carmichael...

Level 2 Expert

107 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides