Hi! My Laptop has severe major trojan virus and I

Aug 29, 2009

- If you didn't move the infected system files, your computer is still infected and the viruses will contue to be a problem.
Does Avast give you the option of healing the infected Windows system files?
I'm not familar with Avast anti-virus program and therefore cannot give you a step by step instructions.
In the virus chest the infected files are isolated, is there an option to heal or remove the virus infection and return the files back to the origional folders? you maybe able to heal the infected files without moving them to the virus chest.
If you are able to heal the files, then reboot the computer and scan the computer again for viruses.
In removing the infected system files most likely will make your computer unstable or stop it working.
If you are unable to heal the infected files then :-
My suggested course of action is to backup your data files to a CD (even though some files maybe infected).
Delete or move the Windows system files to the virus chest and take a of note the infected files.
Bootup with your recovery CD to repair Windows, in case you don't have this CD then use the Windows install and try to do a repair.
If the recovery was OK then Scan the computer for viruses.
If there are still viruses on your computer, I would format the hard disk and reinstall Windows, together with the device drivers and programs and Avast.
Upgrade the virus definition file and then scan your data CD for viruses and only copy data files that are not infected back to your computer.
I know this is a pain in the ****, but there are no easy way around this problem.