Question about Sony Grand WEGA KF50WE610 50" Rear Projection HDTV-Ready Television

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I noticed that I had these faint purple/red patches appearing on part of my screen, and I can't seem to be able to make them go away by cleaning the front of the screen. Any idea what they are? And how I can remove them?  If it's something behind the screen, how can I remove the front so I can clean the problem inside?

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  • Rockman007 Dec 05, 2007

    Thank you ctf1800 for letting me know about the recall, unfortunately I have a different model Grand Wega KF-50WE610.

    The color that appears on the screen is not Blue at all like the recalls,  it's more like a light Red almost pink,but not that lite.

    I hope someone has a answer to the problem.

  • GTGene Dec 28, 2007

    Just checked the link that ctf posted and it DOES NOT cover road mapping. This is for the blue stars/blob issue. The extended warranty for the road mapping ended Oct 2007. My KF-50WE610 just started up with the road mapping problem yesterday.

  • Anonymous Dec 28, 2007

    what resolution did you get gene? i have the exact same problem...with the red/magenta colored lines that look like a map


  • duset Jan 01, 2008

    I have the same type of problem, but I have a yellow spot inside the screen on the left bottem corner. It's appx 4"x6" and is somewhat rectangler in shape.

  • Anonymous Jan 04, 2008

    I have a Panasonic 61 inch LCD Projection tv.I have noticed red,blue and green patches on the screen that won't go away.The model number is PT-61LCX65

  • Datmandoo Jan 05, 2008

    Faint purple/red patch problem here too. Can I use rubbing alcohol to wipe the screen behinf the lamp to clear this problem?? Any help would be appriciated

  • jay1941 Jan 06, 2008

    WEGA KF42WE610 (2004 model). Similar problem, with a faint blueish oval near center of picture, and strong blue wavy band across the bottom 2-3 inches of the screen. Blue band appears only if there is blue content in the picture.

  • Craftypaul Dec 25, 2008

    ill check the model # but i have three horizontal lines accross my screen consisting of what looks like = signs in blue pink and magenta just moved the tv and now i have to rows at the bottom of the screen craftypaul156

  • Anonymous Jan 01, 2009

    Mine started 2 days ago Dec 30th... I missed the oct 31st deadline it started 2 months after deadline aaaah...
    Im SOL!!!

  • growe187 Jan 10, 2009

    I turned on the tv yesterday and there were pink squiggly lines on portions of the screen. I turned the tv on today on the same pink lines were there, but they were in diffent spots on the tv then yesterday.



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thought I would let you all know of the recall.

For models:
Models: KF-42WE610, KF-50WE610, KF-60WE610, KDF-70XBR950, KDF-60XBR950, KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620.

/This is a free repair on the optical block/engine. For specifically a road mapping issue. (Where there is sparactic grouped lines on the screen of the TV)

Otherwise there is a full recall on all 50XBR1's and 60XBR1's for ANY video issue.
But the bullentin I do have on that is Confidential due to the amount of claims SONY could recieve. But here is a sample of the bulletin.

Models: KDSR50XBR1, KDSR60XBR1

Subject: Optical Block: Warranty Policy and Part matrix by serial number.

Resolution: As part of Sony’s commitment to quality, Sony is announcing that it is extending the limited warranty (parts and labor) for optical block replacements on the models listed above until October 31, 2008, regardless of purchase date. Authorized servicers should follow the normal process for warranty claims for this issue.

Posted on Dec 05, 2007


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