Question about Saeco Vienna De Luxe Espresso Machine
My machine is asking me to VENTILATE which I have attempted to do by turning on the knob for the milk steamer... this used to ventilate the machine with hot water and steam and return it to a normal setting, but does not seem to work this time - it keeps asking me to VENTILATE again and again... how do I reset it?
I had this "Ventilate" problem after descaling my Saeco Incanto de luxe. I tried all posted suggestions within my capability/user level to no avail. Just when I thought I was going to need to contact customer service for repair, I went through the menu settings and selected "yes" for Factory Settings and the ventilate message went away and the machine was immediately "Ready for Use". Weird, but it worked for me.
Posted on Oct 26, 2014
Sounds like you all have the same problem. Your flow meter has been obstructed with a small chip of coffee bean that got into your water tank receptacle when your tank was off. You need to remove the top or back depending on your machine and remove the flow meter. It twist apart. The intake is a small opening and that is creates the jet of water that spins the flow meter. If it gets obstructed the meter doesn't spin and you will get the ventilate message.
Posted on May 23, 2009
Yes. I have exactly this Ventilate problem with my Saeco Incanto
Posted on Oct 03, 2008
I whant to add the vienna come with a little pummp if you have that pump remove the water container in the water hole put the pump in and put pressure on pump and try to ventilate if you dont have that pump use a turkey blaster cheers
Posted on Jan 30, 2008
sounds like there maybe a vapor lock problem... where there is a problem with the hosing... or vaccuum-like mechanics inside of the machine... Perhaps even there is "gunk" or milk stuck in the steam wand. you have a few options... get a milk pitcher that reaches almost to the top of the steam wand and fill it with ice and water. Allow it to soak for a period of time until, say, there is a decent amount of condensation that has gathered on the outside of the cup. then clean the inside with something that can reach and is non-abbrasive... *a straw may work* clean it out manually... then soak again. try opening the steam wand again and let it steam in the water... if it's not working... preform a cleaning cycle... and include a 'smigin' 1tsp. or 1 tbsp. of vinegar in the water resevior. and let it run all the water through the steam wand... if possible. if it is still posing a problem definantly contact warranty services... or seek a saeco tech in your neck of the woods!
hope this helped!
Posted on Jan 04, 2008
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