Question about Cuisinart DCC-2000

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1 year old cuisanart DCC-2200 coffee pot

Lid hinge and Bre pause mechanism broke after 1 year. How do I get replacemnent under warranty

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Contact Cuisinart at 1-800-726-0190 and find out what they can do for you regarding a warranty. Do you have your original user manual that came with the unit? This manual will explain your warranty if you have one.

Coffeediva22

Posted on Jan 14, 2008

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Basically, the way they work is that there is some sort of gasket (rubber disk) that has a lever/spring mechanism that plugs the way out of the filter basket when there isn't a coffee pot under the filter basket. They are designed so that the lid of the coffee pot pushes up on part of the mechanism and forcing the little gasket open. (You can generally figure it out pretty easily by fiddling with it.) It sounds like you may not be assembling the lid on the pot completely (this model has a lid where the dome sticks up) or may be missing the lid all together. It's also possible that a piece of packing material may be clogging this or the gasket could be stuck shut, maybe with dried coffee.

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Wow, I can see your question is very old. Do you still own your machine and if so have you resolved your problem with it? I would contact Cuisinart Warranty at 1-800-726-0190 and ask them what they can do for you. There is a limited three year warranty on the unit from the day you purchased it.

Coffeediva22

Apr 28, 2007 | Cuisinart DCC-2000

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