Question about GE JEB1095 Convection/Microwave Oven

1 Answer

Door glass EXPLODED -- by itself while micro NOT BEING USED since a.m.

My husband was in the next room. My son was eating ceral and there was a "pop" and a "crash" sound. My 8 year old son was speechless and my husband could not believe it. A section of glass popped and crashed onto the counter and what remains in the door is "crackling". THIS IS VERY DISTRESSING. The microwave is at eye height for my son who just had open heart surgery. What defect caused this? What do I do now? I have no confidence in this product at all and it's disappointing. Thanks for your assistance. Bridget

Posted by on

  • 3 more comments 
  • Anonymous Jan 13, 2008

    This happened to us last week (early January 2008). I had used the microwave on Power Level 5 for about 5 minutes to make my daughter some oatmeal. About 5-10 minutes later (when the microwave was not in use), it spontaneously exploded, sending pieces of glass flying out from around the edges of the closed door.

  • Anonymous Mar 05, 2008

    Same thing here. I had used the microwave for 5 minutes then removed the items. Was across the room and heard a loud pop and cracking noise. The entire class door was cracked. Has anyone gotten a response from GE on ths materials failure ?

  • sascgcs Dec 14, 2008

    We had the same problem, the night before thanksgiving. Our glass did not explode out from the door. My wife heard a cracking noise and the glass was shattered.

  • Anonymous Feb 09, 2009

    Our Kenmore built in microwave just exploded yesterday. Similar shock and awe of walking in the room to hear it break, wondering what was going on. Also it was not being used.

  • lizanha May 16, 2009

    My microwave which I bought a year and a half ago, also exploded in the middle of the night, sending pieces of glass all over the kitchen.  It exploded through the sides too!! paid a fortune for this oven and on top of that it is built in and the model was discontinued by GE.  I don't know what to do.
    Upset in Weston, FL



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • GE Master
  • 9,098 Answers

This has happened a few times before.

I would bet it's due to too tight a fit or shirnkage on the plastic frame around the glass.

Here's a VERY interesting link to a TV news site with full video:

We're happy to help and we appreciate your thoughtful rating of our answer!

Good luck!

Posted on Dec 06, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Microwave door handle replacement

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see any screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

You can find handy exploded views and order parts by model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


Jan 16, 2013 | Microwave Ovens

1 Answer

Defective KitchenAid microwaves causing dangers to lives

That is extremely dangerous, from your decription something went wrong with the keypad control board and possibily one of the door switches malfunctioned and the fact the magnetron was arcing did not trigger the fail safe systems indicates a design flaw in the system. I would demand a brand new microwave with a model that has a great safety record.

Jun 12, 2012 | KitchenAid Microwave Ovens

1 Answer

How to replace a blown bulb

  • check the size of the bulb required before you buy a replacement bulb. Most use a 40 watt appliance bulb. I
  • Confirm that the oven is not on. Allow it to cool to room temperature if it has recently been used.
  • Open the oven door and use a flashlight to light the area where the bulb is located. Do not put weight on the door itself, but go in at an angle or sideways.
  • Find the shield or cover over the bulb, gently pull or twist it off. Some glass covers are surrounded by a wire clip or a ring that is screwed in to the back then Gently remove either the wire clip or ring. Since the cover is most likely glass, be careful then Unscrew the entire glass cover similar to a jar lid in older versions of ovens. repeat process if there is more than one bulb..hope this helps pls do let me know
  • Jan 11, 2010 | GE Spacemaker JVM1640SJ Microwave Oven

    1 Answer

    The door handle cracked from the door. The unit is 8 yrs old. Replace the complete microwave or just the door? What would this unit sell for originally?

    Or, if the handle itself is the only piece damaged, you can simply replace the door handle.

    On MOST microwave ovens, you just have to remove the inner door panel that goes around the perimeter of the glass. The panel is pressed in place and can be removed by using a small screwdriver or putty knife and carefully insert along the seam of the inner panel to pry the plastic up. Work your way slowly around the perimeter of the glass to pop the panel loose. Use care not to pry against the glass. The glass is tempered and also has an RF shield that shields you from harmful RF radiation.

    With the inner panel removed, the door handle screws are visibile and can easily be accessed with a screwdriver. Simply remove the broken handle and install the new one. Re-insert the inner door panel, gradually working your way around the perimeter of the door glass to ensure it snaps back into place and seats properly.

    This repair can be done with the door in place, or you can remove it for easier access. If you decide the remove the door, open it all the way and lift straight up at the hinges. The door will lift off of the hinge pins. On some microwaves, you may have to remove the upper grill cover over the door (if equipped) to accommodate door removal. Place on a hard flat surface with some towels under it for padding. This protects the door facing from scatches.

    NOTE: Some doors have a hinge pin that needs to be removed, or screws holding the door in place at the hinge.

    You can view an exploded view diagram of your microwave at any of the following websites for reference: Just type in your model number and locate the parts listing for the door. If you have any questions, or require additional assistance, please let me know. I hope this helps you.

    Dec 23, 2009 | GE Advantium SCA1001SS Convection /...

    2 Answers


    Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

    Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

    You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

    We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


    Aug 30, 2008 | Whirlpool MH1150XM Convection/Microwave...

    1 Answer

    Sharp carousel micro wave

    You probably have a bad door switch. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: You can find helpful exploded view diagrams and order parts by entering your full model number (R320HK, R320HQ or R320HW) here:

    Apr 07, 2007 | Sharp R-320H Microwave Oven

    16 Answers

    Need to Replace Door Handle for KitchenAid Over Range Microwave Hood Combo KHMS147KSS

    Chances are the door panels separate as shown in the photo I have attached below. Panel replacement can usually be done without removing the door from the microwave. In cases where it is felt that door removal is necessary, I recommend detaching the door from the hinges. I generally do not advise removing the hinges from the microwave. Whenever the hinges are removed, great care must be taken to put them back in the very same position they were in. Failure to do so can cause microwave leakage, which can cause risk of skin burns, fire, and disruption of nearby electronic devices. You can find exploded view diagrams and order parts here: We have critical safety and disassembly info at our site, which is linked at our listing here on FixYa:

    Feb 06, 2007 | KitchenAid KHMS147 Microwave Oven

    1 Answer

    Turntable problem 80802

    It looks like the mechanism on those models consists of a glass tray a roller ring, and a motor, but in the diagram I don't see a coupler... The coupler may be built in to the motor or tray. You can visit and enter your exact model number - like 721.80802### - not just 80802. The parts lists and exploded view diagrams for the turntable parts should be located in the section "Interior Parts 1". Those will help you figure out what part(s) you need, which you can order online or by phone or in any Sears store. If you need more help, repost with any new details you have. I appreciate your rating of this reply.

    Nov 13, 2006 | Kenmore 80809 Microwave Oven

    Not finding what you are looking for?
    GE JEB1095 Convection/Microwave Oven Logo

    Related Topics:

    166 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top GE Microwave Ovens Experts

    William Miller
    William Miller

    Level 3 Expert

    9098 Answers


    Level 3 Expert

    1216 Answers

    D. E. Hev

    Level 3 Expert

    1181 Answers

    Are you a GE Microwave Oven Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides