Question about AT&T 1738 Digital Answering Machine

1 Answer

Answering machine doesn't pick-up reliably

I've set my answering machine to pick up after 2 rings, but often it won't pick up -- it keeps ringing. I replaced it with another answering machine, same model, and the same thing happens. The first machine worked well for about 8 months before this started to happen, so I don't know if it's the machine or if it's my phone line.

Posted by on

  • 1 more comment 
  • KarenHC Dec 13, 2007

    Thanks, it did turn out to be a problem with the phone line, and it's fixed now -- rerouted to another line.

  • Anonymous Mar 15, 2014

    have reset ring count,but machine always answers after two rings

  • Anonymous Mar 21, 2014

    I unplugged my answering machine and now it countsdown from 7 to 0 and doesn't pick up the call. Can you please let me know how to fix that?

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 47 Answers

I found in the manual that if the machine doesn't answer after the correct number of rings, then it may be the ringing system used by the phone company. But I have also heard of people with VOIP (such as Vonage) having problems with this as well.

http://telephones.att.com/docMgt/public/art/21714/1738_english_manualpart2.pdf

Posted on Dec 13, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I get the answering machine to pick up on 4 rings?


Make sure you've got the machine set to answer calls, and set the number of rings to four. If you need a copy, you may download the manual here.

Apr 23, 2012 | Radio Shack (43-3829) Digital Answering...

1 Answer

Fax won't answer


If you have an answering machine connected to the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated to the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

I hope this helps.

Should you need further assistance, please contact Lexmark Technical Support Center.

Feb 14, 2012 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

My Lexmark Interpret S405 fax?copy machine picks up incoming call from cell phone as fax. it goes onto fax automatically after 2 rings..


It seems that you're sharing your home phone line with your Lexmark fax machine. You can adjust the "pick-up" ring from the printer operator panel by pressing the Setup button > Fax Setup > Ringing and Answering > Pick Up On > select your preferred number of rings before the fax answers.
Please note:
If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

Nov 08, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Answering machine Model 25865. Is there any way to turn the answering machine "on" remotely. Example: while away, electrical storm causes machine to turn off. Is there any way to remotely...


The manual for this phone doesn't say you can turn the answering machine on remotely, but every one I've ever seen can do so. Most of them say call your number and let the phone ring...and ring...and ring, and eventually the answering machine will turn on. Ten rings is what I've seen most often. I guess the manufacturers figure most callers will hang up fairly soon if the machine doesn't answer, so they pick a large number. Try it on your phone; worst that can happen is it won't work.

Jul 09, 2011 | Uniden Cordless Phone

1 Answer

I can send a fax without any problem, but am not able to receive. I have set it to send after 3 rings, but the phone rings and then my answering machine comes on. I just turned my answering machine off. ...


Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five or six rings. Also, make sure the fax line is plugged into the Line port on the back of the printer and the fax settings are correct (phone number, pick-up on rings, etc).

May 12, 2011 | Lexmark X5075 InkJet Printer

1 Answer

I have an officejet 6500 all in one printer and I am setting up the fax section. It sends and recieve OK but my answering machine is picking up before the fax machine. How can I change that around so the...


You need to check the setup ..

The telephone line which is coming from out should be connected to the line 1 of the printer and Telephone answering machine should be connected to Line 2 .

2. You also need to check that after how many rings the Telephone answering machine answers the call you have to keep the "Rings to answer" 2 less than that of Telephone answering machine.

Lets assume that your Telephone Answering Machine answers the call after 4 rings then keep the rings to answer in All in One to 2

How to set Rings to Answer

1. Press the Setup button on the Front panel of the printer

2. Scroll Down and go to Basic Fax Setup - Select it

3. Scroll down and got to - Rings to Answer - Select it

4. Set the Rings here and then try Fax

it will fix the problem :)

Feb 26, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My hp 1040 will not pick up fax after the fifth ring answering machine picks after forth ring can't tell the between phone call or a fax used to before changed date on answering machine fax quite working


Set rings to answer
You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer.
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll Saver turned on, set the Rings to Answer to 2.
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.
Rings to Answer will display.
2. Press Start/Enter.
3. Enter the number of rings you want (2-7) and press Start/Enter.
The HP Fax rings the set number of times and then answers. It then produces a different sounding ring to alert you to which type of call is incoming.
• The additional ring may occur once for a fax call
• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer.

Dec 08, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

I lost the manual, how do I set the day and time, and rings to answer. It picks up after 4 rings, can I set it for more rings? Thank you


I have this answering machine...

To set the day and time press the "REPEAT" button and hold it in. It will say something like "Time not set." and if you keep holding it it will say, "Monday." Now release the "REPEAT" button and use the "ON/OFF" button to cycle through the days. When it says the correct day, press and releasethe "REPEAT" button. Then it will go on to set the clock and you're done.

To adjust the rings, there is a slide switch on the top where the cords plug in. You can switch it to 2, 4 or TS (Toll Saver). Toll Saver generally lets it ring for about 5 rings before answering.

Nov 24, 2010 | Conair TAD2018CG Digital Answering Machine

1 Answer

Machine is picking up after 2 rings with man's voice.


problem solved, grandkids used other phone with answering machine and left it in different mode "7" so it was picking up after 2 rings...thanks for answering my request.... solution solved... Thanks, Netta

Aug 07, 2009 | Casio TA-111 Digital Answering Machine

1 Answer

Will not answer


I cannot set the number of rings for pickup, my machine picks up after 2 rings, do you know how to set it? I don't have the manual. Thanks

May 09, 2008 | GE 29869GE2 Digital Answering Machine

Not finding what you are looking for?
AT&T 1738 Digital Answering Machine Logo

Related Topics:

837 people viewed this question

Ask a Question

Usually answered in minutes!

Top AT&T Lands Phones Experts

Paul C.

Level 2 Expert

68 Answers

Cindy Wells

Level 3 Expert

5465 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Are you an AT&T Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...