Question about Xerox DocuColor 12 Color Copier

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Register Problem intermittent problem while printing full colour leaflet, the colours are not registering, it varies through all 4 colours ie. not the same colour failing to register.

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Re: Register Problem

It needs a service call to do the color registration adjustments.

Posted on Dec 05, 2007

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How can I get my printer to print in color rather than brown? more info

Hi Harold
I have a feeling that this is a problem that you will only be able to resolve by changing the colour cartridge for a new one and then doing multiple head cleaning operations.
It sounds as if the three tanks in the colour cartridge have become severely contaminated with ink from the others, thus giving this overall brown colour on the page, whichever colour the computer tells the printer to print.
To check this you may be able to use something like a Word document and using the font properties, change the colour of the font on the screen for a number of different lines (eg one line - bright yellow, another - bright red, a third - bright blue, a fourth - black) print this out and see what colours you get.
Hope this is helpful, if so would you please register that with Fixya

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GO to service mode and check if the machine will print out solid Yellow test print does it? Mite have a bad yellow image unit

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This is normal.
Printer will warn the ink is getting low. almost empty very nearly empty....

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Printer will continue to print but shows the cartridge as empty. Its your responsibility to make sure you do not run out.

It does this separately for each colour - tedious for the pro9000 with 8 colours

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Make sure the drums are properly seated in their cradels, and if posible, avoid designing with white small text in heavy solid areas that are made up of process colours. For reverse type in a black background, use spot color black rather than rich black. Other than than printing on a not as heavy card, that is about all you can do.

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