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Re: Plasma Screen Repair
No it is not fixable, wouldn`t it be nice if the manufacturers would include this in the owners manual ? Your wife is not the first to do this by any means, windex and other cleaners are very caustic to these panels and should never be used. the entire "panel" has to be replaced and it`s the most expensive part in your set, I`m sorry to be the bearer of bad news but at least you now know and won`t repeat the mistake, BMW Rider
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You have damaged the outer protective screen. Only replacement will fix. Water only on a damp cloth should be used to clean. However, the outer screen can be changed. Since the tv is almost new you will have to contact Samsung at www.samsungparts.com through customer service at 1-800-627-4368 9AM to 8:30PM Eastern time. When changing the outer screen be sure to never touch the inner screen after removal. You have to take the back off the set to get to the screws holding the baziel or "plastic frame" to remove the outer screen. I have never taken a screen off of a set that new so I advise you exercise patience when removing. Have the product code ready for customer service to locate the proper protective screen. And serial number.
Not worth fixing,if LCD,Plasma,DLP screen pannels is damage or broken only worth as salvage electronics boards parts.Because the tv corporations produced it limited LCD,Plasma or DLP screen pannels.They're the only one able to sell u the screen pannels,but they will sell it to u same as a new tv,might even cost more after the Plasma screen part is put in.Because of the labors.
Hi There is a solution. If you brought this to my shop I would replace the film (depending upon availability). Absolute worst case is replacing the screen (costly). Of course this is my shop, you'll need to take it to a reputable repair person. Sorry
that is the inner plasma display screen coating this means your plasma screen is done you can replace it if you find the same screen it is a bit technical to do this
if your plasma is still under warantee your okay if not you may want to locate or find a same model tv online site like ebay or electronics surplus site "as is for repair tv" or a same model with a good screen and exchange it or have the service man exchange it for you that would be a better choice than paying for a new screen they cost as much or more than the entire tv. hope this help
hello, if there is a scratch on your reflective outer glass panel screen, it can be replaced if you are handy with tools or diy i happen to have the screen removal manual for this tv model th42pz700u you dont have to dissasemble the tv just the outer front housing remove the back panel and theres some screws that hold the front casing on those come of and the front refelctive glass can be removed without any trouble or dissasembly of the internals just the front casing
you may need to find a selling as is plasma tv with a broken internal screen usually they are this way that outer screen dosent break easily so unless you want to pay 489 for this reflective glass part i would try and find a 'for parts or repair 42 inch pany' they will fit if they are the same size make sure the outer screen is not broken or scratched. hope this help