Question about Vtech 5.8GHz Analog Cordless Phone

3 Answers

Constant static and interference

I have the VTech 5.8 GHz Cordless phone and there is constant static when in use. I have to stand right by the base to be able to have a conversation. I've used a DSL line filter but noticed no difference. I have electrical appliances so I'm guessing there is interference there. Should I move the base to a remote bedroom where there are fewer electrical devices?

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  • Anonymous Dec 06, 2007

    the second phone to my system does not work all I get is constant static. I just purchased this phone less the 1 month ago.

  • Anonymous Dec 27, 2007

    Yes, I have the same problem with our vTech 5.8 cordless phones. I've tried unplugging my PC router thinking that was the culprit, but it did not help. Anyone have any other suggestions?

  • NoQuality Nov 29, 2008

    We bought the Vtech 5.8Hz double cordless phones....not cheap. We've had constant static since we plugged it in. We thought maybe we needed to change the channel to one that's clear reception. No matter what channel all is static unless we don't move from the base in any direction, we actually have some clarity. After a year of dealing w/this we are about to buy a 6.0 something other than Vtech. We have an old fashioned rotary phone and a button speaker phone too........and they work w/o static on the same line.
    Why would we have to "register" our phone to not get static? We've had cordless phones before, mostly GE and never had to do this.



  • chris-franks Jan 29, 2009

    all i get is static and no dial tone.in use light stays on all the time.

  • rasco-1 Feb 13, 2009

    gentelmans i buy a telephone vtech on bransmart in miami and i have a big problem with a lot of static in noises, i take the phone back to the store and they refuse to return my money and dont fix the problem.
    what im supost to do with the phone to avoid this static
    mr. santos

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The best thing is to install a phone filter to your phone jack....ask your phone company for one. It worked brilliantly for me.

Posted on Nov 11, 2008

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I have the same problem with uniden. I have called the telephone company out 3 times for all the static. They have told me that witht the 5.8 I could have a neighbor using the same phone and have constant static. It is so annoying. I spent alot on this phone and not sure what to do

Posted on Jun 17, 2008

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FIRST YOU MUST DETERMINE IF THERE IS STATIC ON YOUR PHONE LINE. EVEN WITH DSL THERE CAN BE STATIC EVEN IF THE INTERNET IS WORKING. IF YOU HAVE A CORDED PHONE TAKE IT OUT TO THE PHONE INTERFACE BOX AND OPEN THE BOX / THERE SHOULD BE A PLACE YOU CAN UNPLUG YOUR WIRING FROM THE PHONE COMPANY. PLUG YOUR PHONE INTO WHERE YOU UNPLUGGED THE WIRING AND SEE IF YOU HAVE STATIC THERE. IF YOU STILL HEAR STATIC IT IS THE PHONE COMPANY'S PROBLEM.

SOMETIMES UNPLUGGING FROM BOTH THE PHONE LINE AND THE POWER SOURCE AND REMOVING THE BATTERIES WILL CORRECT SOME PROBLEMS. FOR SECOND PHONES ON A SYSTEM THEY MUST BE REGISTERED TO THE BASE. ONCE IT IS REGISTERED IT SHOULD SHOW A NUMBER IN CORNER OF SCREEN (2)
THE MANUAL SHOULD TELL YOU HOW TO REGISTER SETS. IF YOU HAVE LOST YOUR MANUAL SEE IF YOU CAN DOWNLOAD ONE FROM THE WEB SITE OR CALL VTECH 1-800-595-9511

Posted on Jan 26, 2008

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DSL line. Possible that filters are not plugged in. When DSL service is being used on your line, filters must be installed at every jack that is in use. The DSL signal can cause static/noise, squealing (similar to fax tones) and other issues on your line. (ex. Caller ID problems). In order to avoid having this issue, the service provider gives DSL filters to all customers when they sign up for service. These microfilters must be used because they allow your phones to work properly by blocking the high frequency DSL signals from being transmitted through the telephones. DSL filters should be plugged into EVERY phone jack that has a phone. If you are not using the filters provided by the telephone company, this will cause static/noise and possibly Caller ID issues on your phones that are plugged into jacks without filters. Please contact your service provider for filter information and proper installation. Interference: Other 2.4 GHz products. Other products that use the 2.4 GHz band can interfere with the use of this phone. Items include: Radio towers, pager towers, cell phones, other 2.4GHz cordless phones and 2.4 GHz intercoms or monitors. If any of these items are in the area, they can interfere with the performance of this phone; try relocating the phone. Other 5.8 GHz products. Other products that use the 5.8 GHz band such as home networking (wireless modems) other 5.8 GHz cordless products (phones etc.) can interfere with the use of this phone. Try relocating the phone. Interference from microwave. Microwaves work on the same frequencies as the 2.4 GHz phones. If the unit is on when the microwave is running, it is normal to experience static at that time. Do not plug this phone in the same outlet or near the microwave. Environmental. Normal radio operation. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. Try channing channels. Surge protector or modem. Unplug modem or surge protector that is connected to the unit. Building structure limits range. Relocate telephone base near window when using telephone outside. Base unit located in basement or other low area. Relocate telephone base to higher location. The unit will get better reception if it is not located in a low area. Video displays, television sets and personal computers may cause interference. Video displays, television sets and personal computers can cause interference on this phone. Please relocate the phone to an AC outlet were there is no major appliance plugged in. If the base is near any of the above mentioned, locate the base to another room. Possible telephone line/service problem. Try using your equipment at a different location (i.e. friend or neighbors). If the unit functions properly in the new location, contact your local telephone company for assistance; additional charges to be incurred by customer may apply.

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