Question about Webroot Spy Sweeper (spysweeper) for PC

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Free upgrade A message came up and told me that I needed to download this free upgrade so I did and now I can't even use my spysweeper. It tells me that it can't open a language file DDL. Please help, I love my spy sweeper and need it back.

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Re: free upgrade

12/4/2007- Webroot experienced a brief system outage that may have caused some current Webroot Antivirus/Spy Sweeper users to receive a "keycode is valid but not in the database" error. To resolve this issue, please do a manual update of your software or wait for your program to do an automatic update check and the issue should be fixed. We apologize for any inconvenience or confusion this may have caused.

Posted on Dec 05, 2007

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Spy vs spy game wont work

As of Late 2011, SpySweeper was discontinued and replaced with Webroot SecureAnywhere. This was provided as a free upgrade to all existing users. If SpySweeper was the cause of the issue, the upgrade would resolve it. If Spy vs Spy is, in this case, unrelated to Webroot SpySweeper, then this cannot be helped.

Oct 14, 2011 | Webroot Spy Sweeper (spysweeper) for PC

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Problem installing webroot

Webroot Spy Sweeper was discontinued in August of 2011 and replaced with Webroot SecureAnywhere. This upgrade solved all known and many unknown issues with SpySweeper and was provided free to all existing users.

Aug 30, 2011 | Webroot Spy Sweeper (spysweeper) for PC

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My webroot antivirus with spysweeper encounters a problem

All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.

Aug 14, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spysweeper is incompatibile with this verison ofwindows vista

Webroot may provide you with a free upgrade if you recently purchased your software.

All customers who purchased software from Webroot Software are eligible for free replacement and software updates within one year of their original date of purchase (or the purchase of a registration renewal).

Fill out the form at this link ( and after webroot verifies your info they should e-mail you a download link and keycode if you purchased within the last year.

Although in my humble opinion Spy sweeper is a bit of a resource hog and does not provide the best protection against malware/Spyware. I would recommend checking out malware bytes Anti-malware (they have both a free and a paid PRO version that has automatic protection). It is much more effective, cheaper, and your pc will run faster with this then spysweeper.

You can download it from

Jan 12, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Webroot spysweeper won't sweep

spysweeper won't sweep needs to be reinstalled

Sep 09, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep

Dear Sir/madam,

Reinstall it with different drive before u delete the folder of spysweeper. If you have using pirated version mean it will become problem. so get some other programs of full version. ok

good luck

Aug 07, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spysweeper has been installed in mycomputer since April and has run fine, suddely I'm getting an error message saying it is not compatible with Windows. I can't even open the program.

proably anther bug many spysweeeper doesnt get all bug s out uslaly use counterspy for 30 days free to get out any bugs layinga round and dl cc cleaner free from k run them

Jan 11, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy problems

First Try This:
Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)

If it gets nasty reboot in to safe mode (follow these steps):
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"

Once you are in safe mode do this:
1. Download the free microsoft app "Autoruns" from
2. Extract the .zip file
3. double click the file "autoruns.exe"
4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done)
5. Make sure you are in the "Everything" tab (which loads up by default)
6. Hit CTRL + F (to do a Find)
7. Type "Spy" and hit ENTER
8. The first entry containing the word "Spy" in your startup instructions will be highlighted
9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item
10. Press F3 to see the next item containing the word "Spy"
11. Keep repeating steps 9 & 10 until you get through the entire list
I'm guessing you might find the following:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
12. Reboot as normal (spysweeper should not load up)
13. Attempt uninstall, reinstall again

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper Problem

try to unstall it all the way dl latest verison from website not your cd then reeneter your name key to get it back to full verison also download cc cleaner free tool from u can get it clean ya up maby sumthing blocking it old files try them 2 options 1st see what happends

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Spy sweeper

What you need to do is
1.) click start / all programs / axcessories / system tools / system restore

2.) now restore your computer to a previous date ( one before u upgraded )

if that dont work you will need to uninstall and re install the program


Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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