The copier is stuck in the alignment phase of the process. It does not seem to recognise the pattern page and keeps repeating the process.If you ask it to do anything else it just flashes up 'busy' like a petulant teenager !! It has had the glass and underside of the lid cleaned, it has been moved to a warmer room and has 2 new cartridges. It is begining to take on a personality of its own --- or so it feels! Help !!!
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Calibration is one of the functions performed from the Printer Assistant icon on the desktop. If the Printer Assistant icon on the desktop has been deleted from the system, the same tasks can also be accomplished from the Printer Toolbox . The Printer Toolbox can be accessed through the Printer Folder or by right-clicking the Printer Icon on the Taskbar
Please follow these steps to calibrate your printer
Double-click the Printer Assistant icon on the desktop. The Printer Assistant menu will appear with a list of options
Select the Tools and Updates option or the Utilities option (depending on your driver version).
Printer Maintenance menu will appear.
Select the Calibrate Printer tab from the Printer Maintenance options
Click the Calibrate tab. The printer will print the first calibration page.
In the Cartridge alignment page, please inspect the straight colored lines in Sections A, B, C and D . Choose the straightest lines in each section to indicate the best cartridge alignment.
In the Page alignment area, please verify Section E . Then, select the bar and the arrow closest to the edge of the page without being cut off, to indicate the best page alignment.
In the Calibrate Device window, enter the selected alignment values in the Pen Alignment and in the Page Alignment fields and click the Continue tab
The second calibration page will be printed now. The page will contain two patterns: a square and a cross . The lines on the patterns should be horizontally and vertically aligned . Click the Done tab if the lines are correct or the Calibrate tab to repeat the calibration process
The first calibration page contains five sets of alignment patterns. The calibration will cover two areas of alignment. The Cartridge alignment is designed to obtain the best print quality and the Page alignment is designed to ensure that the print is aligned correctly on the page.
If the Printer Assistant and its files have been deleted from the system, the maintenance features in the Tools and Updates section of the Printer Assistant are also available in the Printer Toolbox . Open the Printer Toolbox and perform the services by following the instructions below:
Right-click the Printer Icon on the Taskbar .
Click Open the Deskjet Toolbox option.
Select the Printing Service tab in the Printer Toolbox .
Choose the Calibrate the printer option.
NOTE:HP recommends to use HP plain paper when performing the cartridges calibration process.
NOTE:These printers could work with one or two print cartridges. HP recommends to perform the cartridge calibration process with the two cartridges installed in order to get the best print quality. Anyway, the printer can also be calibrated with one cartridge installed if the customer decides to work in that way.
I have an OfficeJet 5780 and I have to do the alignment also. The allignment page it prints should have instructions on it. Just put it in the scanner and press "Enter". It needs to scan it to align the print heads.
This is from the manual on their website:
The HP Officejet prompts you to align cartridges every time you install or
replace a print cartridge. Aligning the cartridges ensures high-quality output.
To align the print cartridges when prompted:
1 Press Enter on the front panel.
An align cartridges (test pattern) page prints.
2 Load the align cartridges page face down in the ADF between the paperwidth
guides and press the Enter button again.
3 Recycle or discard the page.
Start the cartridge alignment by performing a series of button presses from the front panel of the product.
HP PSC 1200 and 1300 series:
Turn on the HP PSC 1200 or 1300 series product.
Disconnect the USB cable from the all-in-one.
Press the sequence of front panel buttons below to start the print cartridge alignment process.
The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
Press and hold Cancel .
While holding Cancel , press On .
When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
Press Cancel again.
Press Copies .
Press Paper Type .
Press Color Start Copy .
The alignment page will begin printing.
If the alignment page does not print, repeat the button-press sequence in this step.
When the alignment page has printed, place the page face down on the scanner glass and press Scan .
The alignment is complete when the On light stops blinking.
Reconnect the USB cable.
This can occur if the cartridge alignment is canceled or times out without a valid print cartridge alignment stored in memory.