Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Scanning document leaves streak down right hand side

When scanning documents to computer or copying to printer there is a streak left about one inch from the right margin. I checked the glass. I printed documents with no streak. It is obviuosly in the scanning portion.

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  • rowboat Dec 14, 2007

    scanner shows wide yellow vertical line down right side of page. this line decreases in width after several scan attempts but does not go away.

    glass is clean, printer works ok!

  • brynngrace Feb 11, 2008

    Almost the same. Scan streak about 2-3/4 inches from left margin. All the way down the page. Gets darker as you go down. HP Officejet 6110 Help!

  • Anonymous Feb 26, 2008

    i have a blackline on the right side but with a HP 9250C Digital Sender.

  • sekvall Aug 07, 2008

    I have a streak down my pages when I feed it through the document feeder but not when I copy from the glass. I know that I once fed somethng through that wasn't yet completely dry and that is when it happened. So, there is a bit of debris on whatever thing it goes through and I need to clean that. Any help on how to clean that wheel or whatever it is?

  • Anonymous Aug 28, 2008

    when scanning through the document feeder on the hp6110 I get a black line the full length of the document on every 2 out of 3 sheets. I have to scan the same sheet 3-4 time to get a result without the line. No line when scanning from the glass.

  • Anonymous Mar 27, 2014

    when scanning, there are streak lines all over the document.



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Even a single grain of dust or a single strand of hair on the scanning glass will cause the scan head to perceive ink/image where there is none. Deffinetly try cleaning the glass using a good window cleaner, and a cloth that is completely clean, or even a peice of newspaper. If the black line remains, I would suggest taking it into a service center to have the scan head itself cleaned.

Posted on Dec 24, 2007

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Thanks for the tip...the problem is NOT a black line but a wide yellow line on the right side of the paper. It starts out about a quarter of the page in width and diminishes in size to about a half inch in width after many repeated scans.

The glass IS clean , and even when the glass had some smudges here and there, I never had a yellow stripe problem!

Scanner bulb is bright and even the entire length of bulb (no dark areas) so I don't think it is the bulb!


Posted on Dec 26, 2007


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SOURCE: scanning document leaves streak down right hand side

hmm this has happened before
make sure it is sitting straight and cleaning it might help

Posted on Jan 07, 2008

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Scanning document leaves streak down right hand side

hmm this has happened before
make sure it is sitting straight and cleaning it might help

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