Question about Philips HTS5500C System
Volume control buttons don't work. To change volume I need to select the desired volume number then turn system off and back on again for it to work on the desired volume level.
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Posted on Jan 02, 2017
We had this problem with a 28PW6515. The control would work for 30 seconds after switching on, then nothing. It was diagnosed as the "glue chip" which handles all the control functions. About £200 to fix it as it's a surface mount chip.
Posted on Jun 22, 2007
I'm not familiar with your mp3player but maybe check the Settings on Volume.
If that doesn't work and you can get the Volume to permanently stay up buy some Sony headphones with a volume control.
If you can't get it to work your last resort is bringing it back.
Posted on Feb 26, 2008
Apparently this seems to be a known issue for this model. I called Phillips and they did not even bother asking me to try things like switch off and on again etc...They just said they are going to send someone to pick it up and fix it. I would suggest to everyone to do the same since it has to be free of charge because the problem appears in pretty much every tv set of this model.
Posted on Apr 28, 2008
I had exactly the same problem. The volume up button was constantly on, causing the on screen display to be permanently displayed. Here is the solution to fix it. This will also work for any other front panel buttons that are misbehaving.
Note: If you monitor is still under warrantee, don't try and fix it yourself - just send it back.
If you open your monitor you will find a small circuit board with a row of microswitches mounted on it. This is the circuit that's causing the problem.
To open your monitor you will need to remove the stand (one plastic cover that unclips by hand and 4 screws that can be removed with a philips screwdriver). This will then reveal two additional countersunk screws that need to be removed.
You can now remove the front cover. There are 4 clips at the base of the cover that can be removed by hand. You then need to pry the cover off, starting at the corner next to the power button. This is really quite stiff and you need to use a reasonable amount of force. Don't worry about the loud cracking sound as each clip along the side releases.
Once the cover is removed you will see the circuit board with the microswitches staring you in the face.
This board needs to be replaced but if you want to fix the problem immediately here is what I did.
Disclaimer - Proceed at your own risk from here on in.
Plug your monitor back into the power and reconnect to your PC. Make sure it's on and still showing the same problem.
The curcuit board unclips and there is a 7 pin connector that also can be unclipped. Remove the board and undo the connector. You don't need to switch off the power.
After the board has been removed for a few seconds, the on screen display that was permanently visible should disappear.
Now I temporarily disabled the malfunctioning button by bending the associated pin on the connector 90 degrees and then reattaching the connector.
How do you know which pin is associated with which button. Trial and error. Simply bend down a pin, and reattach the connector. If the problem persists, unplug and try the next pin.
When you've found the correct pin, straighten the others and reattach the connector.
Clip the curcuit board back in, making sure the connecting cable is clear and doesn't get pinched.
Reassemble your monitor and you're good to go.
The next step is to order a new circuit board from Philips. These should be really cheap (I hope) and you now know how to fit it yourself.
I'm going to try ordering one tomorrow.
Posted on Aug 04, 2008
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