Question about Philips SmartTouch-XL HQ9190 CC Electric Shaver

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Smarttouch xl lock

How Do I unlock the razor

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Re: smarttouch xl lock

Keep the on/off button pressed for approx 30sec (or more) until the razor starts

Posted on Jan 31, 2009

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Re: smarttouch xl lock

Just for future reference, I have a Smart Touch XL and the key and lock symbols in the display seem to be some sort of child or travel lock - you can get them to become active by pressing and holding the power button. There is also a way to instigate a demo mode from here where the display will cycle through as though the shaver is charging and the shaver will switch itself on and off in a cycle for in store continuous demonstration purposes (it does not have to be powered). To recover from locked mode it is simply a matter of pressing and holding the power switch for a couple of seconds and the shaver will turn on and the key and lock symbols disappear.

Posted on Jun 20, 2013

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Philips address in dublin ire.

You can find any Philips / Norelco Replacement Razor Heads for Smart Touch XL and Speed-XL Razors easily on eBay ..
please visit the link below to locate a seller accepts to ship it internationally.
Make sure you search it in two brands..Philips or Norelco ..
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Try turning on the shaver with the heads may have a damaged head that is causing the shaver to lock up. If shaver runs with heads removed, you will know this is the problem.

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I don't think you can get just the plastic retainer all by itself, as the manufacturer makes a complete head and blade as a replacement set, however, you can call them to see if they have just the retainer part you need. But frankly, it's likely a good idea to change shaver heads every so often to get the best shave, etc., so you might just want to spring for the complete replacement assembly part #HQ9 on this site for under $40.00.

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Locked out

Just hold the button for 5 seconds, it will unlock....

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