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Posted on Aug 28, 2009
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We just had new refrigerator delivered approx. 36 hours ago, it still hasn't made ice and it is only cooling or freezing a tiny bit and on the bottom only

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  • Master 10,865 Answers
  • Posted on Aug 28, 2009
Anonymous
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I recommend that you call the store and tell them to come and get this faulty refrigerator. generally it takes 24 hours or less for the first batch of ice cubes to appear. Also, by now both the fridge and freezer should be properly cooling.

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Sometimes when the freezer door is cracked open a bit for too long, ice forms inside around the vent. I believe the fridge is cooled by the freezer air coming through that vent. Defrost the freezer completely, about 36 hours, and wipe it around till it is clean and dry. Then turn it back on and just wait... My Maytag fixed itself that way, and it took a few days to get cool to temp again..... Good Luck!
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If it has fan to deliver cold air, and it is not working, cold air is stuck on the begining. So your fan could be dead. And I suppose, that compressor is running all the time. Even compressor could stert freezing if fan does not deliver cold air in fridge. The other option is, that there is not enough gas in the compressor. In this case compressor vould not be freezing, but line, going out of compressor has to be hot, if it is not, there is no gas.
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Set your Ref/Freezer per the following:

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36 to 40 degrees. Ideal temp is 37 Fahrenheit. Note: A temp above 42 degrees promotes bacteria.
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You have to wait about 4 hours for everything to stabilize. If you are still having ice forming inside the freeezer then the rubber seal around the door is probably the problem. If they have a split, tear or crack, etc. it will let warm moist house air into the freezer and turn to ice as it cools. If this happens in the refrigerator it'll turn to water and collect in the bottom of the frig. New seals can cost around $60 per door.

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We had a new Samsung RS267TDWP side-by-side frig delivered earlier today. The refrigerator side is cooling off nicely, the freezer side is not. Should we expect the freezer sideto begin cooling when the...

It takes approx. 24 hours for a freezer to reach optimal temperature and to stabilize, only because in a 24 hour period the machine will shut off about three times for it's defrost cycle, but like you listed, freezing temperature will be reached in about 6 hours.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

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Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

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Refrigerator or Freezer not Cooling or Getting Cold


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Good day,
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Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

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If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem
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