Question about Dell 924 All-in-One InkJet Printer

4 Answers

Dell AIO 924 - Can't get the Print In Black Only option to work

I have a Dell All-In_One 924 printer that I have used for a couple of years now. I am using on a Windows XP system. For some reason, I am not able to get the "print in Black ink only" command to show up in the printing preferences. Have uninstalled and reinstalled the software and drivers and still nothing. Any suggestions. Use to work fine but nay have been related to a upgraded driver.

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  • Anonymous Feb 14, 2008

    print only in black

    924

  • Anonymous Feb 17, 2008

    Can't get the black option to come on in preference on the Del 924

  • bstPippi Apr 03, 2008

    I just had a similar problem, put in a new black cartrige and there is no b&w only option, even going to the advance choices? thought maybe it needed a driver upgrade but still no use after doing a driver upgrade. Help. I did see on the color management choice it has "srgb color space profile". would it help to change color management profile?

  • Anonymous Apr 13, 2008

    I just want to print in black- i used to be able to but now the option is gone

  • Anonymous Apr 13, 2008

    i want to print in black- the new driver doen't allow it

  • jdc1 Apr 20, 2008

    Same problem: Dell 924 Black & White option no longer exists.

  • hankmcld Jul 26, 2008

    Cannot get the black and white option to work. Color cartridge for all black printint is in force. Using a Dell AIO 924 printer.

  • Anonymous Oct 30, 2008

    I can't get my black and white only option to stop being grayed out. I have black and white ink and want to use it...why won't it let me?

  • gregnwendy04 Nov 11, 2008

    Recently update driver for 924, then b/w print option disappeared from preferences.

  • ymbarreiro Jan 22, 2009

    Mine is the exact same way. I used to have an option to "Only print in black and white" but ever since I upgraded a driver (or something, it was a Windows Update done about a year ago) it is not there anymore in printing preferences - and it's really annoying. I only want to print out papers or powerpoints for schoolwork, and they come out in color. It is wasting my color ink and driving me crazy! I use that ink for pictures, and the ink is so damn expensive. I need to know the answer to this problem.

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I had this problem. It's actually very easy to fix:

- Print -> Properties
- Go to "Advanced" tab
- "More options"
- Deselect "Use color cartridge for all black printing"
- Select "Use black cartridge to print black and white"
- Click "Ok"

You should be able to select the "Print in black and white" option now and stop all the frustration!

Anthony

Posted on Aug 16, 2009

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Can, jes press orange blinking button for 5 scond until it turn yellow. then an option box appear for u to choose black only catridge. it really work...

Posted on Nov 28, 2009

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After replacing the black ink cartridge, try going through the following sequence: printing preferences advanced more options undo the check in the box by "use color cartridge for all . . " maybe check box for "use black cartridge for all black and white . ."

Posted on Mar 01, 2008

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ARE YOU USING OEM INK have you always used this printer with Xp or was your Operating sytem upgraded from a previous windows operating system like xp home,professinal,windows 2000

Posted on Jan 07, 2008

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SOURCE: Dell AIO 924 - Can't get the Print In Black Only option to work

hello! Ttry this option. At start menu select control panel, then select printer, then right at your printer model, then select properties, and select maintenance. At maintenance menu, select ink settings. if you want to use black ink only then click the menu button. or at Printing Preferences select main, then just check the box with grayscale printing.  if the problem still the same Try upgrading your system to XP Pack2 Professional or Vista Premium/Ultimate, then install your printer driver. These two system has a built in upgraded plug and play drivers, so it best suit to your need. thats it... Have nice day!

Posted on Dec 23, 2008

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Your printer support site with troubling shooting link:
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Dell AIO 924 - Can't get the Print In Black Only option to work


hello! Ttry this option. At start menu select control panel, then select printer, then right at your printer model, then select properties, and select maintenance. At maintenance menu, select ink settings. if you want to use black ink only then click the menu button. or at Printing Preferences select main, then just check the box with grayscale printing.  if the problem still the same Try upgrading your system to XP Pack2 Professional or Vista Premium/Ultimate, then install your printer driver. These two system has a built in upgraded plug and play drivers, so it best suit to your need. thats it... Have nice day!

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run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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clean the contact on the printer and the ink cartridge. do not use paper towel. use coffee filter.

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Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.
Zod

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