Never having printed a color fax, the machine (Brother 1860C) would not print until I replaced the color cartridges. Which I did, including the black. Now it won't print incoming faxes or copy anything - "blank" results. Tried unplugging it, no help. Any ideas? Thanks RV

I have a Canon Laser printer that is not wireless. I was getting ready to buy one because I need more desk space. I was glad to read this about the wireless print server. http://top10printers.com/

WHAT IS THE ERROR CODE?

All ink jets mix all of the colors every time, even for black.

This sounds like a hardware failiure.
What I understand is the cartridge has already been replaced once and all operator funtions have been exhausted in order to make this operate.
Recheck to see if any ribbon cables are fully secured and fastened to the mechanical parts of the head, and no debries are in the head itself.

Try to contact the vendor and see how you can resolve this issue.
it sounds like the Black ink electro-mechanics is not working, beyond your control of service repair. This might be in the electical, main circuit board or trigger mechenisim that is not working.
I hope it will not cost you much money, I am sure you would like to use this fine fax machine.
Good luck.

You can use the reports button or menu button to reports, and print out the user settings list. It shows where the settings are, and what they're set on. In fax setup you can select frequency of report printing, but the Brother machines always give a printout if a fax fails.

Read page 74 of Brother 560 Fax Owner's Manual (Replacing the print cartridge)

All i needed to do, after messing with it non stop, was turn it off and reboot the machine. Simple solution! Thank god!

It's all a scam. I have the same problem and I called Brother and they told me that the machine uses color ink to clean itself. It costs more to replace these color cartridges then to buy a new one, which is what I'm going to do. Buy a black and white from a different company. It's all a scam to get you to spend money on their color ink that you don't use.

Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

the print head is contaminated . you can tray to clean the the print head fron the menu but will use a lot of ink. the only other thing is to replace the print head. around 60.00 for the part. need to use bro.ink