Question about KitchenAid KGRT607 Gas Kitchen Range

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Kitchenaid KGSA906PSS00 I did the self clean mode on my kitchenaid and after it had finished the oven diplay panel shut of (blank) and the doors remain locked. I cannot get the control panel to work and have tried to reset as told to by kitchenaid with shutting our breaker off for 5 min then turning off again. I hear this has been a common kitchenaid problem any help?

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  • Anonymous Dec 22, 2007

    Exactly the same happened to us. Set the self-clean to 3 hours, left house and returned 24 hours later. Dead panel and locked oven door. When I pulled on oven door glass panel shattered.
    First question is how do I reset the panel?
    Second question is there any warranty on any of the parts I may have to purchase?
    Third question once panel is reset should I clean oven manually?

    I have shut the breakers at the mains, then turned them back on. Door still locked and panel is still dead

  • dandeedan Dec 24, 2007

    I had the exact same thing happen. I set the oven for the cleaning cycle and the range shut down during the cycle, the display went blank, and the door remained locked. luckily I have an extended warrantee so the serviceman replaced a thermal fuse at the back of the oven and had to replace the door lock mechanism, too. Evidently, when the oven shut down, it caused the door lock mechanism to break, too. I did not have to pay but the service receipt I received from him had a bill of nearly $300.00

  • Anonymous Dec 28, 2007

    I did the self clean mode on my kitchenaid oven for 3 hours.

    When I came home the display was blank & the door was locked.

    Fortunately we have a 5 year warranty. I'm about to call our kitchenaid

    dealer.


  • Anonymous Feb 19, 2008

    I have a kitchenaide dual fuel range, bought 8/06 (model KDRP467KSS09), and I have replaced the thermal fuse 2 x in the last 6 months -- just from normal use, not even the self-cleaning! I'm in a condo complex, and a number of other people with the same unit have the same problem! I'm just starting to look into the depth/breadth of problem, and will contact manufactuer.

  • Pearl1000 Apr 23, 2008

    We had the same exact thing happen to us. The first time I used the self clean the whole panel shut down and locked. We called a local person to fix it - he is here now so I am not sure how much it will cost since he has to order a part. If there is something we can do about this I would like to know. If there is a flaw in the design, why should we have to suffer? We paid good money for these ovens and we should expect them to work properly.

  • dojamack Oct 28, 2008

    Just tried to self clean the oven in the home we recently moved into. Sure wish I had read this post before! Same problem here.

  • Anonymous Nov 19, 2008

    I repalced the themal fuse twicw. This oven is a lemon.

  • Anonymous Dec 12, 2008

    This oven is worse than a lemon! We have had 6+ service calls in 3 years. Now, we're stuck with the same problem posted here - tried to self-clean today and the display panel shut down and oven doors are locked. Unfortunately, I think our warranty was only for one year which they extended for 2 because of all the problems but now we're out of luck. What a waste of money.

  • Edna Egert Feb 21, 2009

    DISPLAY SHUTS OFF AFTER SELF CLEAN. DOES IT NEED 2 THERMAL FUSES OR A KIT TO REPAIR AIR FLOW THANKS

    PART NUMBERS PLEASE ED

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I recently encountered this issue after trying "self clean" on my KitchenAid oven for the first time. I wish I had read these forums and simply avoided the feature. KitchenAid was, of course, completely unhelpful since my warranty was expired. This is the first they've heard of the problem; perhaps search engines are prohibited within the KitchenAid community and they are unable to view the complaints of thousands of other customers as I have... but I digress.

The solution was straight forward: Don't worry about the locked door for now and pull the oven away from the wall. Safety first: unplug your oven and turn off your gas valve. Now remove the back panel. There is a sheet metal strip near the top of the oven that must be removed before the back panel comes loose. With the back panel removed, look for a circular device with a blue and white sticker on it and the part number: 8300802. This is a thermal fuse that blows when the oven gets too hot (apparently "too hot" is a subjective measure as normal operation during self clean will cause this issue). You can check it with a multimeter if you have one... a failed fuse will have a high resistance. To ensure this is your only issue and to immediately unlock your door, adventurous types can bypass the fuse by connecting the two wires that connect to the fuse and hold them together with some electrical tape. WARNING: never operate your oven in this manner. This is a quick test to verify resolution of the issue; not a permanent fix. Apply power to your oven and presto, your door will unlock and your front panel will illuminate.

Now, use the aforementioned search engine KitchenAid has never heard of and search for your new fuse: 8300802. I got mine for $34... you can probably find it for cheaper but my patience was wearing thin by the time I got to ordering a replacement part.

Oh, and one last step: never ever under any circumstances use the self clean feature. Do not take the easy route like I did: get your Brillo Pad and your Easy-Off and get dirty, you lazy bum.

Posted on Aug 31, 2010

  • pacmano Sep 11, 2010

    I did exactly this, about 10 minutes to do the entire thing. Thanks for the advice. Ordered that exact part number from appliancepartspros.com

  • Superhumankw Feb 16, 2012

    Amazing and amazing.... You are so good mand thank you for sharing such great knowledge. I fixed it with part you recommended, because of your knowledge sharing you save me lots of time and money. Thank you and thank you..

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Sorry to hear that. Same thing happened to me. To get the door open, look deep in the space in the top latch area above the door handle as you pull the door out to the lock stop. You'll see a metal tab swinging from side to side. I stuck a coat hanger in there to hold it to the side while pulling on the door, and got it to open.

As far as the reason for the "dead oven" problem, there's a thermal fuse that shuts off power to the control panel. If you're a fix-it guy, turn off the power, pull out the oven, and remove the top panel. You'll see a wiring diagram taped to the inside of the top electrical cavity, which shows where the control panel thermal fuse it (Pin 1 of connector P4 I think). That's probably blown, and can be replaced.

Additionally, you may have to replace the over-temp fuse on the oven that was being cleaned (at least that's what's happening to me). Both can be easily checked by checking for connectivity thru the fuse. It will elther show all or nothing. Nothing means get a new one.

Good luck...

Posted on Jan 12, 2008

  • objoec Nov 24, 2011

    Where is this fuse you speak of? objoec@yahoo.com

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Hazscreenid YOU ARE THE MAN! I know this is an old thread but i just used my self clean on the same kitchen aid model that i purchased in 2006 and guess what happened... I dare ya... Yeppers it shut down, door is locked and control panel is off. When i googled kitchen aid model number self cleaning problem hahahaha i couldn't believe it! Also needless to say when i called kitchen aid they had never heard of this so called problem and in fact told me that i was the first to ever call and have this issue...
So i filed a complaint with the BBB. I just wanted to say thanks to hazscreenid for the detailed info and help in the post. From one spurned consumer to another thank you.

Posted on May 21, 2013

Set it to clean again. Wait a minute and then hit the cancel button twice with a couple of seconds in between. With a little luck it might work.

Posted on Jan 07, 2008

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On most models, the door stays locked during a self clean, until the temperature returns to normal for safety reasons.

It sounds like your unit may have tripped a breaker during this self clean event. Check your panel for a tripped breaker. If the oven has cooled down, and the lock is still engaged, then we may have a different problem.

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