Question about Transcend T.sonic 610 MP3 Player

7 Answers

Power swtich off in transcend t.sonic 610 mp3 player

Hi thr...
i bought around 4 months back ...now as soon as i switch on, its gettin switched off with in few seconds..can some1 please tel mehow to rectifiy this problem...

please can u give ur suggestions thru mail ..
my id prashkvrk@gmail.com


Thanks in advance !

Prasad

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  • 15 more comments 
  • tp2inn Dec 18, 2007

    I HAVE A TRANSCEND T.SONIC 610 2GB . NOW IT IS SWITCHING OFF AFTER A FEW SECONDS WHEN I TURN IT ON.

  • Anonymous Dec 27, 2007

    i have also same problem. after switching on it gets switched off within minutes. battery is charged. and record key also not working while pressing switches off
    if u know any solution then mail to me at hbtikanurag@gmail.com

    thanks

  • Anonymous Mar 08, 2008

    my t.sonic 610 mp3 player after switching on it automatically get switched off.

  • surjya Mar 11, 2008

    HAVE A TRANSCEND T.SONIC 610 2GB . NOW IT IS SWITCHING OFF AFTER A FEW SECONDS WHEN I TURN IT ON.
    Please suggest a solution or the name,address and phone number of a Transcend Service centre at Bangalore; Karnataka; India, please email me. have already used the 'Reset' button.
    Thanks!
    Surjya Sen

  • gvenkatesh Apr 03, 2008

    hi,
    i have purchased transcent t.sonic 610mp3 (1 gb), when i power on , after some time, while hearing music, it gets automatically switched off. kindly tell me what needs to be done. once again if i try switching on, after 3 to 5 seconds it gets switched off.

    Kindly send email.

  • Anonymous Apr 06, 2008

    my transcend gets off immediately after intialising

  • venkat_bangu May 08, 2008

    even i am having the same problem its getting switched off immediately



    Thanks

    Venkat

  • Anonymous Jun 21, 2008

    that is vires problam

  • Anonymous Jul 07, 2008

    Hi,

    I have the T sonic MP3 player. It gets swtiched off immidiately after starting it. It says T Sonic initializing and then gets switched off.

    I tried to connect it to PC but no use.. The software says please connect the MP3 player to PC.



    Any pointers to a service center in or around Pune(Maharashtra)?



    please let me know @ amitksawji@gmail.com

  • Anonymous Jul 15, 2008

    Purchase the Tsonic 610 mp3 player one year back. Now, when I start it, it goes till the main menu appear or even before that it goes off. When plugged for charging by the USB Mobile charger, it starts and works. This indicates that there is some problem with the battery. It seems battery life is over. I don't find any one who sells such batteries in Kolkata. I tried to open the gadged, unplugged the battery, removed the black paper paking above the battery. There are some details on the battery, but there is no clear mention of the rating, manufacturing etc of the battery.

    I would like to know, if there is any cellphone battery or any other kind of battery which is compatible with the ratings of this one.

    It seems if the battery is not available, the gadget will be of no use in future. In this case, the new customers, at least in india, must be very careful for purchasing such a gadget.

    I had contacted the tech support team of the Trancend. There reply is posted here below. Please suggest any solution to this problem

    Yours

    Swami Vedatattwananda Puri






    ===================

    Dear Customer,



    First of all, many thanks for your letter.


    It’s a regret that we don’t have any service center in India
    at this moment.

    If you need the warranty service, p
    lease refer to the linkage as below and find an authorized Transcend partner around your living region accordingly.

    http://www.transcendusa.com/Contact/CuPa...

    It’s our responsibility to remind you, some distributors will charge the service fee in compliance with their policy, or may not be willing to provide service if the behavior of buying was not from them.







    If you have any question, please feel free to let us know.

    We'll be eager to service you to the best of our ability.



    Best Regards,

    Vivian Chen

    Customer Service Specialist, Customer Service Department

    Email : service@transcend.com.tw

    =======================











  • sivasais Oct 16, 2008

    i need soft ware

  • adhandapani Oct 29, 2008

    i bought around 4 months back ...now as soon as i switch on, its gettin switched off with in few seconds..can some1 please tel mehow to rectifiy this problem...

    please can u give ur suggestions thru mail ..

  • Anonymous Nov 24, 2008

    I too have a same issue. As soon as I switch it on, its getting switched off.
    if i connect to USB Port, it shows that USB connectivity in Transcend screen, but OS can't detect the media and asking for formatting it..

    Even If I say "yes" to formatting, it returned "Failure" after a long time. Now i can't use the device at all.


  • trish_10_sha Dec 29, 2008

    m not able charge my mp3 player

  • milind2 Jan 17, 2009

    ya i hav same problem can u plz give me the solution ????plz reply on my mail . my e id is milind.prkh@yahoo.co.in

  • MartVin Mar 05, 2009

    Hi, Some times is works for few minutes but some times not even seconds - it goes off. Is it a product fault or virus? Help!



    martinvincentgk@yahoo.com

  • priyand May 13, 2009

    my Transcend T.sonic 610 MP3 Player is not switching on. is there any services center in bangalore?


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7 Answers

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Install the firmware update that comes with the player. The solution is as simple as that. I had the same problem - the player was switchin off on its own. I installed the firmware update and it works like a charm. :)

Posted on Apr 19, 2008

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HAVE A TRANSCEND T.SONIC 610 2GB . NOW IT IS SWITCHING OFF AFTER A FEW SECONDS WHEN I TURN IT ON.
Have installed the software but it does not show the firware update...how come?
Please help

Posted on Dec 18, 2008

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Insert cd in pc and click on recovery install the software. after this click on start --accesso- transend firmware update and follow full instructions... or see manual
http://www.transcendusa.com/Support/DLCenter/Manual/TS1GMP610-EN19.pdf

Posted on Jun 07, 2008

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Hi my Tsonic 610 device not detect and power on. I used the recovery tool. Still not detect. Tell me the solution to solve this issue.

Ganesan C
cgane4u@gmail.com

Posted on Dec 31, 2009

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Had similar problem.. the player just switched off in 20 seconds.

I updated the firmware and now it works great.

Download the firmware from here.
http://www.transcendusa.com/Support/DLCenter/Driver/T610V4.1.zip

The instructions pdf to update firmware is included in the zip file itself. Just backup your files before doing it..


Posted on Sep 20, 2009

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Hi,
I have the T sonic MP3 player.when iam swich on the player It says T Sonic initializing and then gets switched off.
I tried to connect it to PC but no use.. The software says please connect the MP3 player to PC.

Any pointers to a service center in or Around In Hyderabad(Maharashtra)? Mail Me Plz kiran692@gmail.com

Posted on Jul 14, 2008

Re install the T.Sonic Software

Posted on Dec 31, 2007

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Good morning sir, i bought around 4 months back ...now as soon as i switch on,but its switched off .. please tel me how to rectifiy this problem... please can u give ur suggestions thru mail ..


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Disk Write Protect


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