Question about Konica Minolta PagePro 1350W Laser Printer

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PagePro 1350W When I go to print, a error message appears on the bottom bar of the computer that said "Konica Problem."  When I clicked on this, a box opened; I clicked on "Proceed," then it would print, but another item would appear at the bottom saying "Konica Minolta Paper problem which indicated 2 possibilities: 1) I wasn't using the right toner cartridge or 2) I need a new toner cartridge.  Neither of these is correct.  Hard to believe that the toner cartridge bought 6-8 weeks ago is already empty! Also, about 1 week ago, the error light began flashing even though the printer would print.  "Cancel" doesn't clear it; turning the printer off doesn't help either.  It seems a toner cartridge should last longer than 6-8 weeks.

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Re: PagePro 1350W

Time has nothing to do with how long a toner cartridge will last. What is the page count on the cartridge?
Don't expect too much from it if it is the original cartridge that came with the printer as they have a very short fill.

Posted on Jan 12, 2008

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SOURCE: konica minolta 1350w status display comes on at start up

Open c:\windows\system32
find a file called MSTMON_Q.EXE

right click and rename the file to anything with a file extension .exe, I named it MSTMON.EXE

Create a shortcut to this new file in case you need it in the future and put the shortcut on your desktop

also, write the original name of the file down or put it on notepad, in case you want to change it back.

restart windows

Posted on Apr 16, 2009


You have to connect it to exactly the same USB port. For every time you connected to a different port compared with the last one, a new copy will be installed.

Chip reset device for Konica Minolta Bizhub and CF imaging units

Posted on Aug 23, 2009

SOURCE: Konica Minolta PagePro 1350W Laser Printer won't print anymore

You have to be sure that you are connecting the printer in exact the same USB port. If you are connecting to a different port and not to the one from was disconnected, the Windows is installing another copy of your printer. Check this, I believe this is the solution to your problem.

Posted on Aug 23, 2009

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SOURCE: konica minolta pagepro 1350w fatal print spooler

A 'print spooler' is a range of memory either internal to the printer (sometimes called 'buffer memory') or set aside from the RAM in your system. A fatal error normally means the material you tried to print has been lost and must be sent to the printer again. If the error continues to show up, you may have bad printer memory or perhaps the driver software in your system has gotten stepped on by the operating system and needs to be reinstalled. Windows loves trashing files to keep life exciting.
This problem is not related to the drum or toner cartridge.

Posted on Oct 10, 2009

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Error light

You have installed a refilled cartridge without changing the chip on the bottom of the cartridge. Your error light will flash and also upon starting your computer, you will probably get an error screen saying the bi-directional connection is disabled. The printer should still work, but will be slow because it recycles between each page. My error light has been flashing for some time, but when I send a document to the printer, the error light stops flashing and the printer prints. After the print job is done, the error light resumes flashing. The only real solution is to replace the chip on the toner cartridge with a new one.

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