The first page is usually ok. However, the 2nd and later pages all have a crease from top to bottom where the rollers are. At least that is what I am thinking is causing the crease. There are three vertical creases in my paper. Help!
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Printed paper is creased
First thing to check is try it with a fresh unopened ream of quality paper, paper with too much moisture content, drys out and goes wavy when it runs threw the fuser roller at rear (180 deg), otherwise it will be the fuser rollers themselves causing your problem, which means that you need to replace fuser assy
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your information is a bit limited but we'll try anyway.
If the crease is a corner fold or a pressure line down the page, it will often be caused by something in the paper feed path close to the main drive bar in an inkjet or near the fuser in a laser printer. Have a look at the leading edge of the paper as it exits the printer for a nick or mark that may give a clue where to start looking. If there is a fold or crumple line down the length of the page, look at the paper pick up mechanism in an inkjet (usually the paper tray is a good start) or if it is a laser printer you should remove the fuser and check the fuser sleeve and pressure rollers. If you could let me know what the machine is and where the crease is I may be able to give better advice.
A crease is usually caused by two issues. 1 ) paper is hitting something on the way to the fuser causing a skew. This type of problem would be repeatable every page as well as causing the image to be off centre. The 2) reason is the more likely cause. A bearing on the lower (pressure roller) is beginning to seize. Causing paper not to feed straight through the fuser. This cause a wrinkle from from to back on the sheet of paper. This wrinkle although repeatable generally the wrinkle position up or down on the sheet. This gives the impression of something that is getting in the way of the sheet. If you can change your lower pressure bearings you should be ok again.
If it is a clicking sound it's most likely a gear that is bad. Haven't worked on this model, but typically it is one of the gears that works in tandem with the fuser that goes bad. These can be purchased on hp's site. Remove the fuser and inspect all the gears. There usually is a small plastic clip you have to remove to get at the gears. Inspect the teeth on the gears (they should be smooth) If it's not one of the fuser gears it could be one of the gears on the main gear assembly. This is considerably harder to access.
If the paper under the crease has print and the fold is "glued down", it is most likely to be a problem with the fuser. Try removing it and look for evidence of warping in the pressure roller. If the fuser looks clean and tidy, go to the other end at check over the paper tray and paper feed mechanisim. It is possible the paper is catching on something at the start of the process. This is most likely if there is print over the crease but not under the fold.
There sounds like there is somthing in the path of the printhead. Using a flash light, remove back cover of machine and look for a small piece of paper,etc. Be careful not to jam anything in to th machine. It may take running a thick piece of paper through manually with your hands to remove the object.